System of providing agency service for customer management and method thereof

The present invention relates to a system of providing an agency service for customer management using a CTI (Computer Telephony Integration) technique and a method thereof. The system comprises a system of providing an agency service for customer management having a switchboard, a CTI server and a...

Ausführliche Beschreibung

Bibliographische Detailangaben

Hauptverfasser:	CHO DONG KWON, LEE BYEONG WOOK
Format:	Patent
Sprache:	eng
Schlagworte:	CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR TELEPHONIC COMMUNICATION
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