Data amalgamation management between multiple digital personal assistants

The present invention may have a computer that monitors conversation between a user and a first virtual assistant from a plurality of virtual assistants, for a confidence score value being below a confidence threshold value, where the confidence score value is associated with each answer of the firs...

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Hauptverfasser: Lu, Fang, Kochura, Nadiya, Trim, Craig M, Fox, Jeremy R
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creator Lu, Fang
Kochura, Nadiya
Trim, Craig M
Fox, Jeremy R
description The present invention may have a computer that monitors conversation between a user and a first virtual assistant from a plurality of virtual assistants, for a confidence score value being below a confidence threshold value, where the confidence score value is associated with each answer of the first virtual assistant. When the computer determines the confidence score value is below the confidence threshold value, the computer generates a dialog flow for answering by a second virtual assistant, where the dialog flow is related to an answer associated with the confidence score value being below the confidence threshold value. Then, based on determining the second virtual assistant having a second confidence score value that is higher than the confidence score value, the computer transfers a knowledge base data of a topic associated with the dialog flow from the first virtual assistant to the second virtual assistant.
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subjects CALCULATING
COMPUTING
COUNTING
ELECTRIC DIGITAL DATA PROCESSING
PHYSICS
title Data amalgamation management between multiple digital personal assistants
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