Peer-supervised video conference based account recovery

Disclosed herein are systems and methods for recovering online services user accounts of users based on verification of the users in video conferences, comprising receiving a request for recovering an account of a user of an online service, establishing one or more video conference sessions between...

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Bibliographische Detailangaben
Hauptverfasser: Boodaei, Michael, Ben-Haim, Eldan
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:Disclosed herein are systems and methods for recovering online services user accounts of users based on verification of the users in video conferences, comprising receiving a request for recovering an account of a user of an online service, establishing one or more video conference sessions between a client device used by the user, client devices used by one or more trustees associated with the user and a bot agent initiated for the video conference session(s), operating the bot agent during the one or more video conference sessions to guide the one or more trustees to verify an identity of the user, and initiating an account recovery process for the account of the user in response to receiving a positive verification verdict from the one or more trustees.