System and method for determining the compliance of agent scripts

Systems and methods of script identification in audio data obtained from audio data. The audio data is segmented into a plurality of utterances. A script model representative of a script text is obtained. The plurality of utterances are decoded with the script model. A determination is made if the s...

Ausführliche Beschreibung

Gespeichert in:

Bibliographische Detailangaben
Hauptverfasser:	Iannone, Jeffrey Michael, Ziv, Omer, Wein, Ron
Format:	Patent
Sprache:	eng
Schlagworte:	ACOUSTICS MUSICAL INSTRUMENTS PHYSICS SPEECH ANALYSIS OR SYNTHESIS SPEECH OR AUDIO CODING OR DECODING SPEECH OR VOICE PROCESSING SPEECH RECOGNITION
Online-Zugang:	Volltext bestellen
Tags:	Tag hinzufügen Keine Tags, Fügen Sie den ersten Tag hinzu!

container_end_page
container_issue
container_start_page
container_title
container_volume
creator	Iannone, Jeffrey Michael Ziv, Omer Wein, Ron
description	Systems and methods of script identification in audio data obtained from audio data. The audio data is segmented into a plurality of utterances. A script model representative of a script text is obtained. The plurality of utterances are decoded with the script model. A determination is made if the script text occurred in the audio data.
format	Patent
fullrecord	<record><control><sourceid>epo_EVB</sourceid><recordid>TN_cdi_epo_espacenet_US11545139B2</recordid><sourceformat>XML</sourceformat><sourcesystem>PC</sourcesystem><sourcerecordid>US11545139B2</sourcerecordid><originalsourceid>FETCH-epo_espacenet_US11545139B23</originalsourceid><addsrcrecordid>eNqNyjEOwjAMBdAsDAi4gzkAQygdGAGB2AtzFSU_baTGjhIv3J6FAzC95a3NZfg0RSbHgTJ0lkBRKgUoak6ceCKdQV5yWZJjD5JIbgIrNV9T0bY1q-iWht3Pjdk_7q_b84AiI1pxHgwd34O1_am33fl67P45XwUuMdQ</addsrcrecordid><sourcetype>Open Access Repository</sourcetype><iscdi>true</iscdi><recordtype>patent</recordtype></control><display><type>patent</type><title>System and method for determining the compliance of agent scripts</title><source>esp@cenet</source><creator>Iannone, Jeffrey Michael ; Ziv, Omer ; Wein, Ron</creator><creatorcontrib>Iannone, Jeffrey Michael ; Ziv, Omer ; Wein, Ron</creatorcontrib><description>Systems and methods of script identification in audio data obtained from audio data. The audio data is segmented into a plurality of utterances. A script model representative of a script text is obtained. The plurality of utterances are decoded with the script model. A determination is made if the script text occurred in the audio data.</description><language>eng</language><subject>ACOUSTICS ; MUSICAL INSTRUMENTS ; PHYSICS ; SPEECH ANALYSIS OR SYNTHESIS ; SPEECH OR AUDIO CODING OR DECODING ; SPEECH OR VOICE PROCESSING ; SPEECH RECOGNITION</subject><creationdate>2023</creationdate><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktohtml>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&date=20230103&DB=EPODOC&CC=US&NR=11545139B2$$EHTML$$P50$$Gepo$$Hfree_for_read</linktohtml><link.rule.ids>230,308,778,883,25547,76298</link.rule.ids><linktorsrc>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&date=20230103&DB=EPODOC&CC=US&NR=11545139B2$$EView_record_in_European_Patent_Office$$FView_record_in_$$GEuropean_Patent_Office$$Hfree_for_read</linktorsrc></links><search><creatorcontrib>Iannone, Jeffrey Michael</creatorcontrib><creatorcontrib>Ziv, Omer</creatorcontrib><creatorcontrib>Wein, Ron</creatorcontrib><title>System and method for determining the compliance of agent scripts</title><description>Systems and methods of script identification in audio data obtained from audio data. The audio data is segmented into a plurality of utterances. A script model representative of a script text is obtained. The plurality of utterances are decoded with the script model. A determination is made if the script text occurred in the audio data.</description><subject>ACOUSTICS</subject><subject>MUSICAL INSTRUMENTS</subject><subject>PHYSICS</subject><subject>SPEECH ANALYSIS OR SYNTHESIS</subject><subject>SPEECH OR AUDIO CODING OR DECODING</subject><subject>SPEECH OR VOICE PROCESSING</subject><subject>SPEECH RECOGNITION</subject><fulltext>true</fulltext><rsrctype>patent</rsrctype><creationdate>2023</creationdate><recordtype>patent</recordtype><sourceid>EVB</sourceid><recordid>eNqNyjEOwjAMBdAsDAi4gzkAQygdGAGB2AtzFSU_baTGjhIv3J6FAzC95a3NZfg0RSbHgTJ0lkBRKgUoak6ceCKdQV5yWZJjD5JIbgIrNV9T0bY1q-iWht3Pjdk_7q_b84AiI1pxHgwd34O1_am33fl67P45XwUuMdQ</recordid><startdate>20230103</startdate><enddate>20230103</enddate><creator>Iannone, Jeffrey Michael</creator><creator>Ziv, Omer</creator><creator>Wein, Ron</creator><scope>EVB</scope></search><sort><creationdate>20230103</creationdate><title>System and method for determining the compliance of agent scripts</title><author>Iannone, Jeffrey Michael ; Ziv, Omer ; Wein, Ron</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-epo_espacenet_US11545139B23</frbrgroupid><rsrctype>patents</rsrctype><prefilter>patents</prefilter><language>eng</language><creationdate>2023</creationdate><topic>ACOUSTICS</topic><topic>MUSICAL INSTRUMENTS</topic><topic>PHYSICS</topic><topic>SPEECH ANALYSIS OR SYNTHESIS</topic><topic>SPEECH OR AUDIO CODING OR DECODING</topic><topic>SPEECH OR VOICE PROCESSING</topic><topic>SPEECH RECOGNITION</topic><toplevel>online_resources</toplevel><creatorcontrib>Iannone, Jeffrey Michael</creatorcontrib><creatorcontrib>Ziv, Omer</creatorcontrib><creatorcontrib>Wein, Ron</creatorcontrib><collection>esp@cenet</collection></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext_linktorsrc</fulltext></delivery><addata><au>Iannone, Jeffrey Michael</au><au>Ziv, Omer</au><au>Wein, Ron</au><format>patent</format><genre>patent</genre><ristype>GEN</ristype><title>System and method for determining the compliance of agent scripts</title><date>2023-01-03</date><risdate>2023</risdate><abstract>Systems and methods of script identification in audio data obtained from audio data. The audio data is segmented into a plurality of utterances. A script model representative of a script text is obtained. The plurality of utterances are decoded with the script model. A determination is made if the script text occurred in the audio data.</abstract><oa>free_for_read</oa></addata></record>
fulltext	fulltext_linktorsrc
identifier
ispartof
issn
language	eng
recordid	cdi_epo_espacenet_US11545139B2
source	esp@cenet
subjects	ACOUSTICS MUSICAL INSTRUMENTS PHYSICS SPEECH ANALYSIS OR SYNTHESIS SPEECH OR AUDIO CODING OR DECODING SPEECH OR VOICE PROCESSING SPEECH RECOGNITION
title	System and method for determining the compliance of agent scripts
url	https://sfx.bib-bvb.de/sfx_tum?ctx_ver=Z39.88-2004&ctx_enc=info:ofi/enc:UTF-8&ctx_tim=2025-01-16T08%3A59%3A02IST&url_ver=Z39.88-2004&url_ctx_fmt=infofi/fmt:kev:mtx:ctx&rfr_id=info:sid/primo.exlibrisgroup.com:primo3-Article-epo_EVB&rft_val_fmt=info:ofi/fmt:kev:mtx:patent&rft.genre=patent&rft.au=Iannone,%20Jeffrey%20Michael&rft.date=2023-01-03&rft_id=info:doi/&rft_dat=%3Cepo_EVB%3EUS11545139B2%3C/epo_EVB%3E%3Curl%3E%3C/url%3E&disable_directlink=true&sfx.directlink=off&sfx.report_link=0&rft_id=info:oai/&rft_id=info:pmid/&rfr_iscdi=true