System and method for tracking and archiving mobile communications
A method and system for tracking electronic communications between a customer phone and a user mobile device for compliance with regulations are provided. The system includes a server configured to send an email to an Enterprise Information Archiving system capable of archiving the email for at leas...
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creator | Armstrong, Jay M Moshir, Sean Panicko, Brian Stanley Moshir, Kevin K |
description | A method and system for tracking electronic communications between a customer phone and a user mobile device for compliance with regulations are provided. The system includes a server configured to send an email to an Enterprise Information Archiving system capable of archiving the email for at least one of eDiscovery and compliance with one or more regulations. The server can associate a virtual phone number with a mobile app residing on a user mobile device and to either: (i) receive a communication originated from the mobile app and intended for a customer phone, and send the communication the customer phone; or (ii) receive a communication originated from a customer phone and sent by the customer phone to the virtual phone number, and send the communication to the mobile app. The server also is configured to include content from the communication in the email. |
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The system includes a server configured to send an email to an Enterprise Information Archiving system capable of archiving the email for at least one of eDiscovery and compliance with one or more regulations. The server can associate a virtual phone number with a mobile app residing on a user mobile device and to either: (i) receive a communication originated from the mobile app and intended for a customer phone, and send the communication the customer phone; or (ii) receive a communication originated from a customer phone and sent by the customer phone to the virtual phone number, and send the communication to the mobile app. The server also is configured to include content from the communication in the email.</description><language>eng</language><subject>ACOUSTICS ; CALCULATING ; COMPUTING ; COUNTING ; ELECTRIC COMMUNICATION TECHNIQUE ; ELECTRIC DIGITAL DATA PROCESSING ; ELECTRICITY ; MUSICAL INSTRUMENTS ; PHYSICS ; SPEECH ANALYSIS OR SYNTHESIS ; SPEECH OR AUDIO CODING OR DECODING ; SPEECH OR VOICE PROCESSING ; SPEECH RECOGNITION ; TELEPHONIC COMMUNICATION ; TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION ; WIRELESS COMMUNICATIONS NETWORKS</subject><creationdate>2022</creationdate><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktohtml>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&date=20220920&DB=EPODOC&CC=US&NR=11451660B2$$EHTML$$P50$$Gepo$$Hfree_for_read</linktohtml><link.rule.ids>230,308,776,881,25542,76290</link.rule.ids><linktorsrc>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&date=20220920&DB=EPODOC&CC=US&NR=11451660B2$$EView_record_in_European_Patent_Office$$FView_record_in_$$GEuropean_Patent_Office$$Hfree_for_read</linktorsrc></links><search><creatorcontrib>Armstrong, Jay M</creatorcontrib><creatorcontrib>Moshir, Sean</creatorcontrib><creatorcontrib>Panicko, Brian Stanley</creatorcontrib><creatorcontrib>Moshir, Kevin K</creatorcontrib><title>System and method for tracking and archiving mobile communications</title><description>A method and system for tracking electronic communications between a customer phone and a user mobile device for compliance with regulations are provided. The system includes a server configured to send an email to an Enterprise Information Archiving system capable of archiving the email for at least one of eDiscovery and compliance with one or more regulations. The server can associate a virtual phone number with a mobile app residing on a user mobile device and to either: (i) receive a communication originated from the mobile app and intended for a customer phone, and send the communication the customer phone; or (ii) receive a communication originated from a customer phone and sent by the customer phone to the virtual phone number, and send the communication to the mobile app. The server also is configured to include content from the communication in the email.</description><subject>ACOUSTICS</subject><subject>CALCULATING</subject><subject>COMPUTING</subject><subject>COUNTING</subject><subject>ELECTRIC COMMUNICATION TECHNIQUE</subject><subject>ELECTRIC DIGITAL DATA PROCESSING</subject><subject>ELECTRICITY</subject><subject>MUSICAL INSTRUMENTS</subject><subject>PHYSICS</subject><subject>SPEECH ANALYSIS OR SYNTHESIS</subject><subject>SPEECH OR AUDIO CODING OR DECODING</subject><subject>SPEECH OR VOICE PROCESSING</subject><subject>SPEECH RECOGNITION</subject><subject>TELEPHONIC COMMUNICATION</subject><subject>TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION</subject><subject>WIRELESS COMMUNICATIONS NETWORKS</subject><fulltext>true</fulltext><rsrctype>patent</rsrctype><creationdate>2022</creationdate><recordtype>patent</recordtype><sourceid>EVB</sourceid><recordid>eNrjZHAKriwuSc1VSMxLUchNLcnIT1FIyy9SKClKTM7OzEsHiycWJWdkloF4uflJmTmpCsn5ubmleZnJiSWZ-XnFPAysaYk5xam8UJqbQdHNNcTZQze1ID8-tbggMTk1L7UkPjTY0NDE1NDMzMDJyJgYNQBUeTJv</recordid><startdate>20220920</startdate><enddate>20220920</enddate><creator>Armstrong, Jay M</creator><creator>Moshir, Sean</creator><creator>Panicko, Brian Stanley</creator><creator>Moshir, Kevin K</creator><scope>EVB</scope></search><sort><creationdate>20220920</creationdate><title>System and method for tracking and archiving mobile communications</title><author>Armstrong, Jay M ; Moshir, Sean ; Panicko, Brian Stanley ; Moshir, Kevin K</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-epo_espacenet_US11451660B23</frbrgroupid><rsrctype>patents</rsrctype><prefilter>patents</prefilter><language>eng</language><creationdate>2022</creationdate><topic>ACOUSTICS</topic><topic>CALCULATING</topic><topic>COMPUTING</topic><topic>COUNTING</topic><topic>ELECTRIC COMMUNICATION TECHNIQUE</topic><topic>ELECTRIC DIGITAL DATA PROCESSING</topic><topic>ELECTRICITY</topic><topic>MUSICAL INSTRUMENTS</topic><topic>PHYSICS</topic><topic>SPEECH ANALYSIS OR SYNTHESIS</topic><topic>SPEECH OR AUDIO CODING OR DECODING</topic><topic>SPEECH OR VOICE PROCESSING</topic><topic>SPEECH RECOGNITION</topic><topic>TELEPHONIC COMMUNICATION</topic><topic>TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION</topic><topic>WIRELESS COMMUNICATIONS NETWORKS</topic><toplevel>online_resources</toplevel><creatorcontrib>Armstrong, Jay M</creatorcontrib><creatorcontrib>Moshir, Sean</creatorcontrib><creatorcontrib>Panicko, Brian Stanley</creatorcontrib><creatorcontrib>Moshir, Kevin K</creatorcontrib><collection>esp@cenet</collection></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext_linktorsrc</fulltext></delivery><addata><au>Armstrong, Jay M</au><au>Moshir, Sean</au><au>Panicko, Brian Stanley</au><au>Moshir, Kevin K</au><format>patent</format><genre>patent</genre><ristype>GEN</ristype><title>System and method for tracking and archiving mobile communications</title><date>2022-09-20</date><risdate>2022</risdate><abstract>A method and system for tracking electronic communications between a customer phone and a user mobile device for compliance with regulations are provided. The system includes a server configured to send an email to an Enterprise Information Archiving system capable of archiving the email for at least one of eDiscovery and compliance with one or more regulations. The server can associate a virtual phone number with a mobile app residing on a user mobile device and to either: (i) receive a communication originated from the mobile app and intended for a customer phone, and send the communication the customer phone; or (ii) receive a communication originated from a customer phone and sent by the customer phone to the virtual phone number, and send the communication to the mobile app. The server also is configured to include content from the communication in the email.</abstract><oa>free_for_read</oa></addata></record> |
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subjects | ACOUSTICS CALCULATING COMPUTING COUNTING ELECTRIC COMMUNICATION TECHNIQUE ELECTRIC DIGITAL DATA PROCESSING ELECTRICITY MUSICAL INSTRUMENTS PHYSICS SPEECH ANALYSIS OR SYNTHESIS SPEECH OR AUDIO CODING OR DECODING SPEECH OR VOICE PROCESSING SPEECH RECOGNITION TELEPHONIC COMMUNICATION TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION WIRELESS COMMUNICATIONS NETWORKS |
title | System and method for tracking and archiving mobile communications |
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