Machine learning-powered resolution resource service for HCI systems

A method of processing requests from users of a computer system having software and hardware components, wherein each request includes a description of an software or hardware issue, includes: upon receiving a first request, performing content matching using a first instance of the data model to det...

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Bibliographische Detailangaben
Hauptverfasser: Limhengco, Jonathan Prince, Wu, Zhengxun, Li, Hui, Rajan, Arun, Duong, Luong Duy
Format: Patent
Sprache:eng
Schlagworte:
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