Dialog session override policies for assistant systems

In one embodiment, a method includes receiving a user input from a client system associated with a user, determining a task based on the user input and a confidence score associated with the task, generating one or more first dialog acts based on a task policy which specifies dialog acts associated...

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Bibliographische Detailangaben
Hauptverfasser: Shah, Pararth Paresh, Liu, Baiyang, Crook, Paul Anthony, Liu, Bing
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:In one embodiment, a method includes receiving a user input from a client system associated with a user, determining a task based on the user input and a confidence score associated with the task, generating one or more first dialog acts based on a task policy which specifies dialog acts associated with the task, generating one or more second dialog acts based on an override policy responsive to the confidence score being less than a threshold score, wherein the override policy specifies dialog acts that modify dialog acts specified by the task policy; and sending instructions for presenting a response to the user input to the client system, wherein the response is based on one or more of the first dialog acts or the second dialog acts.