Information retrieval using natural language dialogue

Methods and systems which perform information retrieval using natural language dialogue for navigating an inventory of items are described. One example provides an information retrieval system to a user using natural language dialogue. The system comprises a user input receiving device, an output de...

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Bibliographische Detailangaben
Hauptverfasser:	Mulhall, Alan Noel, Balzer, Andreas, Woulfe, Muiris, Mowatt, David
Format:	Patent
Sprache:	eng
Schlagworte:	ACOUSTICS CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC COMMUNICATION TECHNIQUE ELECTRIC DIGITAL DATA PROCESSING ELECTRICITY MUSICAL INSTRUMENTS PHYSICS SPEECH ANALYSIS OR SYNTHESIS SPEECH OR AUDIO CODING OR DECODING SPEECH OR VOICE PROCESSING SPEECH RECOGNITION SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR TELEPHONIC COMMUNICATION
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Beschreibung
Zusammenfassung:	Methods and systems which perform information retrieval using natural language dialogue for navigating an inventory of items are described. One example provides an information retrieval system to a user using natural language dialogue. The system comprises a user input receiving device, an output device, a database comprising an inventory of items, and a processor. The processor is configured to retrieve one or more items from the inventory of items using an iterative process by: in response to receiving from the user input receiving device a user input, identifying a subset of the inventory based on the user input. The processor is configured to automatically process the subset of items to determine a classification for distinguishing between items of the subset, to generate an enquiry for a user using the classification and to transmit the enquiry to the output device. The user input and/or the enquiry may use natural language.