Intelligent configuration management of user devices
A solution is disclosed for intelligent configuration management of user devices that includes: receiving application performance data for a plurality of applications from each of a first plurality of tenant environments or cloud services or both, the application performance data including a program...
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| creator | Flegg, Brett D. A James, David C Kilpatrick, Charles B Sapre, Aniket M Sanchez Gonzalez, Fernando J Macklem-Clements, Loretta M Ramadasse, Prabagar Foong, Chung-Wei Shastri, Ramasubramanian Dubey, Deepam Varshavskiy, Anton M Bar-Niv, Maayan |
| description | A solution is disclosed for intelligent configuration management of user devices that includes: receiving application performance data for a plurality of applications from each of a first plurality of tenant environments or cloud services or both, the application performance data including a program ID for at least one application of the plurality of applications; receiving incident alerts related to the first program ID from each of a second plurality of tenant environments; based at least on receiving the incident alerts, determining whether a count of the second plurality of tenant environments meets a threshold; and based at least on the count of the second plurality of tenant environments meeting the threshold, requesting incident reports related to the program ID from each of a third plurality of tenant environments, wherein the third plurality of tenant environments has a smaller count than the count of the second plurality of tenant environments. |
| format | Patent |
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A ; James, David C ; Kilpatrick, Charles B ; Sapre, Aniket M ; Sanchez Gonzalez, Fernando J ; Macklem-Clements, Loretta M ; Ramadasse, Prabagar ; Foong, Chung-Wei ; Shastri, Ramasubramanian ; Dubey, Deepam ; Varshavskiy, Anton M ; Bar-Niv, Maayan</creatorcontrib><description>A solution is disclosed for intelligent configuration management of user devices that includes: receiving application performance data for a plurality of applications from each of a first plurality of tenant environments or cloud services or both, the application performance data including a program ID for at least one application of the plurality of applications; receiving incident alerts related to the first program ID from each of a second plurality of tenant environments; based at least on receiving the incident alerts, determining whether a count of the second plurality of tenant environments meets a threshold; and based at least on the count of the second plurality of tenant environments meeting the threshold, requesting incident reports related to the program ID from each of a third plurality of tenant environments, wherein the third plurality of tenant environments has a smaller count than the count of the second plurality of tenant environments.</description><language>eng</language><subject>CALCULATING ; COMPUTING ; COUNTING ; ELECTRIC COMMUNICATION TECHNIQUE ; ELECTRIC DIGITAL DATA PROCESSING ; ELECTRICITY ; PHYSICS ; TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION</subject><creationdate>2020</creationdate><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktohtml>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&date=20201201&DB=EPODOC&CC=US&NR=10853215B2$$EHTML$$P50$$Gepo$$Hfree_for_read</linktohtml><link.rule.ids>230,308,777,882,25545,76296</link.rule.ids><linktorsrc>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&date=20201201&DB=EPODOC&CC=US&NR=10853215B2$$EView_record_in_European_Patent_Office$$FView_record_in_$$GEuropean_Patent_Office$$Hfree_for_read</linktorsrc></links><search><creatorcontrib>Flegg, Brett D. A</creatorcontrib><creatorcontrib>James, David C</creatorcontrib><creatorcontrib>Kilpatrick, Charles B</creatorcontrib><creatorcontrib>Sapre, Aniket M</creatorcontrib><creatorcontrib>Sanchez Gonzalez, Fernando J</creatorcontrib><creatorcontrib>Macklem-Clements, Loretta M</creatorcontrib><creatorcontrib>Ramadasse, Prabagar</creatorcontrib><creatorcontrib>Foong, Chung-Wei</creatorcontrib><creatorcontrib>Shastri, Ramasubramanian</creatorcontrib><creatorcontrib>Dubey, Deepam</creatorcontrib><creatorcontrib>Varshavskiy, Anton M</creatorcontrib><creatorcontrib>Bar-Niv, Maayan</creatorcontrib><title>Intelligent configuration management of user devices</title><description>A solution is disclosed for intelligent configuration management of user devices that includes: receiving application performance data for a plurality of applications from each of a first plurality of tenant environments or cloud services or both, the application performance data including a program ID for at least one application of the plurality of applications; receiving incident alerts related to the first program ID from each of a second plurality of tenant environments; based at least on receiving the incident alerts, determining whether a count of the second plurality of tenant environments meets a threshold; and based at least on the count of the second plurality of tenant environments meeting the threshold, requesting incident reports related to the program ID from each of a third plurality of tenant environments, wherein the third plurality of tenant environments has a smaller count than the count of the second plurality of tenant environments.</description><subject>CALCULATING</subject><subject>COMPUTING</subject><subject>COUNTING</subject><subject>ELECTRIC COMMUNICATION TECHNIQUE</subject><subject>ELECTRIC DIGITAL DATA PROCESSING</subject><subject>ELECTRICITY</subject><subject>PHYSICS</subject><subject>TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION</subject><fulltext>true</fulltext><rsrctype>patent</rsrctype><creationdate>2020</creationdate><recordtype>patent</recordtype><sourceid>EVB</sourceid><recordid>eNrjZDDxzCtJzcnJTE_NK1FIzs9Ly0wvLUosyczPU8hNzEtMT80FSeSnKZQWpxYppKSWZSanFvMwsKYl5hSn8kJpbgZFN9cQZw_d1IL8-NTigsTk1LzUkvjQYEMDC1NjI0NTJyNjYtQAAHUALWw</recordid><startdate>20201201</startdate><enddate>20201201</enddate><creator>Flegg, Brett D. 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A</au><au>James, David C</au><au>Kilpatrick, Charles B</au><au>Sapre, Aniket M</au><au>Sanchez Gonzalez, Fernando J</au><au>Macklem-Clements, Loretta M</au><au>Ramadasse, Prabagar</au><au>Foong, Chung-Wei</au><au>Shastri, Ramasubramanian</au><au>Dubey, Deepam</au><au>Varshavskiy, Anton M</au><au>Bar-Niv, Maayan</au><format>patent</format><genre>patent</genre><ristype>GEN</ristype><title>Intelligent configuration management of user devices</title><date>2020-12-01</date><risdate>2020</risdate><abstract>A solution is disclosed for intelligent configuration management of user devices that includes: receiving application performance data for a plurality of applications from each of a first plurality of tenant environments or cloud services or both, the application performance data including a program ID for at least one application of the plurality of applications; receiving incident alerts related to the first program ID from each of a second plurality of tenant environments; based at least on receiving the incident alerts, determining whether a count of the second plurality of tenant environments meets a threshold; and based at least on the count of the second plurality of tenant environments meeting the threshold, requesting incident reports related to the program ID from each of a third plurality of tenant environments, wherein the third plurality of tenant environments has a smaller count than the count of the second plurality of tenant environments.</abstract><oa>free_for_read</oa></addata></record> |
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| subjects | CALCULATING COMPUTING COUNTING ELECTRIC COMMUNICATION TECHNIQUE ELECTRIC DIGITAL DATA PROCESSING ELECTRICITY PHYSICS TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION |
| title | Intelligent configuration management of user devices |
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