Identifying system failures by accessing prior troubleshooting information
A system, method, and computer-readable medium for performing a system failure identification operation, comprising: receiving information regarding a device a repair depot; performing a depot triage process on the device, the depot triage recording possible causal factors contributing to failure of...
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creator | Taffal, Fadi M Vah, Jeffrey S Lakshmanan, Anand Majumder, Prabir Rau, Gayathri M Martin, Brian T |
description | A system, method, and computer-readable medium for performing a system failure identification operation, comprising: receiving information regarding a device a repair depot; performing a depot triage process on the device, the depot triage recording possible causal factors contributing to failure of the device; determining suspected failures associated with the device based upon symptoms exhibited by the device; and, correlating the suspected failures with commodities for use in repairing the device. |
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performing a depot triage process on the device, the depot triage recording possible causal factors contributing to failure of the device; determining suspected failures associated with the device based upon symptoms exhibited by the device; and, correlating the suspected failures with commodities for use in repairing the device.</description><language>eng</language><subject>CALCULATING ; COMPUTER SYSTEMS BASED ON SPECIFIC COMPUTATIONAL MODELS ; COMPUTING ; COUNTING ; DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ; ELECTRIC DIGITAL DATA PROCESSING ; PHYSICS ; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR</subject><creationdate>2020</creationdate><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktohtml>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&date=20200707&DB=EPODOC&CC=US&NR=10705903B2$$EHTML$$P50$$Gepo$$Hfree_for_read</linktohtml><link.rule.ids>230,308,780,885,25564,76547</link.rule.ids><linktorsrc>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&date=20200707&DB=EPODOC&CC=US&NR=10705903B2$$EView_record_in_European_Patent_Office$$FView_record_in_$$GEuropean_Patent_Office$$Hfree_for_read</linktorsrc></links><search><creatorcontrib>Taffal, Fadi M</creatorcontrib><creatorcontrib>Vah, Jeffrey S</creatorcontrib><creatorcontrib>Lakshmanan, Anand</creatorcontrib><creatorcontrib>Majumder, Prabir</creatorcontrib><creatorcontrib>Rau, Gayathri M</creatorcontrib><creatorcontrib>Martin, Brian T</creatorcontrib><title>Identifying system failures by accessing prior troubleshooting information</title><description>A system, method, and computer-readable medium for performing a system failure identification operation, comprising: receiving information regarding a device a repair depot; 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subjects | CALCULATING COMPUTER SYSTEMS BASED ON SPECIFIC COMPUTATIONAL MODELS COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC DIGITAL DATA PROCESSING PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR |
title | Identifying system failures by accessing prior troubleshooting information |
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