Identifying system failures by accessing prior troubleshooting information

A system, method, and computer-readable medium for performing a system failure identification operation, comprising: receiving information regarding a device a repair depot; performing a depot triage process on the device, the depot triage recording possible causal factors contributing to failure of...

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Hauptverfasser: Taffal, Fadi M, Vah, Jeffrey S, Lakshmanan, Anand, Majumder, Prabir, Rau, Gayathri M, Martin, Brian T
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creator Taffal, Fadi M
Vah, Jeffrey S
Lakshmanan, Anand
Majumder, Prabir
Rau, Gayathri M
Martin, Brian T
description A system, method, and computer-readable medium for performing a system failure identification operation, comprising: receiving information regarding a device a repair depot; performing a depot triage process on the device, the depot triage recording possible causal factors contributing to failure of the device; determining suspected failures associated with the device based upon symptoms exhibited by the device; and, correlating the suspected failures with commodities for use in repairing the device.
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language eng
recordid cdi_epo_espacenet_US10705903B2
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subjects CALCULATING
COMPUTER SYSTEMS BASED ON SPECIFIC COMPUTATIONAL MODELS
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
ELECTRIC DIGITAL DATA PROCESSING
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
title Identifying system failures by accessing prior troubleshooting information
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