System and method of categorizing communications

A system and method of categorizing communications involves evaluating one or more portions of a communication. Systems include a language module structured to analyze the one or more portions of the communication for at least one of a language characteristic or a non-word symbol within a text of th...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
Hauptverfasser: Wolf, Scott R, Dwyer, Michael C, Strand, Erik A, Kendrick, Scott A, Gallino, Jeffrey A, Salinas, Frank, Xue, Shaoyu
Format: Patent
Sprache:eng
Schlagworte:
Online-Zugang:Volltext bestellen
Tags: Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
container_end_page
container_issue
container_start_page
container_title
container_volume
creator Wolf, Scott R
Dwyer, Michael C
Strand, Erik A
Kendrick, Scott A
Gallino, Jeffrey A
Salinas, Frank
Xue, Shaoyu
description A system and method of categorizing communications involves evaluating one or more portions of a communication. Systems include a language module structured to analyze the one or more portions of the communication for at least one of a language characteristic or a non-word symbol within a text of the communication, an acoustic analysis module structured to analyze the one or more portions of the communication for an acoustic characteristic, and a determination module structured to determine at least one category label to associate with the one or more portions of the communication using at least one of the language characteristic or the non-word symbol, and the acoustic characteristic.
format Patent
fullrecord <record><control><sourceid>epo_EVB</sourceid><recordid>TN_cdi_epo_espacenet_US10645224B2</recordid><sourceformat>XML</sourceformat><sourcesystem>PC</sourcesystem><sourcerecordid>US10645224B2</sourcerecordid><originalsourceid>FETCH-epo_espacenet_US10645224B23</originalsourceid><addsrcrecordid>eNrjZDAIriwuSc1VSMxLUchNLcnIT1HIT1NITixJTc8vyqzKzEtXSM7PzS3NywSKZebnFfMwsKYl5hSn8kJpbgZFN9cQZw_d1IL8-NTigsTk1LzUkvjQYEMDMxNTIyMTJyNjYtQAAIm6K9g</addsrcrecordid><sourcetype>Open Access Repository</sourcetype><iscdi>true</iscdi><recordtype>patent</recordtype></control><display><type>patent</type><title>System and method of categorizing communications</title><source>esp@cenet</source><creator>Wolf, Scott R ; Dwyer, Michael C ; Strand, Erik A ; Kendrick, Scott A ; Gallino, Jeffrey A ; Salinas, Frank ; Xue, Shaoyu</creator><creatorcontrib>Wolf, Scott R ; Dwyer, Michael C ; Strand, Erik A ; Kendrick, Scott A ; Gallino, Jeffrey A ; Salinas, Frank ; Xue, Shaoyu</creatorcontrib><description>A system and method of categorizing communications involves evaluating one or more portions of a communication. Systems include a language module structured to analyze the one or more portions of the communication for at least one of a language characteristic or a non-word symbol within a text of the communication, an acoustic analysis module structured to analyze the one or more portions of the communication for an acoustic characteristic, and a determination module structured to determine at least one category label to associate with the one or more portions of the communication using at least one of the language characteristic or the non-word symbol, and the acoustic characteristic.</description><language>eng</language><subject>ACOUSTICS ; CALCULATING ; COMPUTING ; COUNTING ; ELECTRIC COMMUNICATION TECHNIQUE ; ELECTRIC DIGITAL DATA PROCESSING ; ELECTRICITY ; MUSICAL INSTRUMENTS ; PHYSICS ; SPEECH ANALYSIS OR SYNTHESIS ; SPEECH OR AUDIO CODING OR DECODING ; SPEECH OR VOICE PROCESSING ; SPEECH RECOGNITION ; TELEPHONIC COMMUNICATION</subject><creationdate>2020</creationdate><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktohtml>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&amp;date=20200505&amp;DB=EPODOC&amp;CC=US&amp;NR=10645224B2$$EHTML$$P50$$Gepo$$Hfree_for_read</linktohtml><link.rule.ids>230,308,780,885,25563,76318</link.rule.ids><linktorsrc>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&amp;date=20200505&amp;DB=EPODOC&amp;CC=US&amp;NR=10645224B2$$EView_record_in_European_Patent_Office$$FView_record_in_$$GEuropean_Patent_Office$$Hfree_for_read</linktorsrc></links><search><creatorcontrib>Wolf, Scott R</creatorcontrib><creatorcontrib>Dwyer, Michael C</creatorcontrib><creatorcontrib>Strand, Erik A</creatorcontrib><creatorcontrib>Kendrick, Scott A</creatorcontrib><creatorcontrib>Gallino, Jeffrey A</creatorcontrib><creatorcontrib>Salinas, Frank</creatorcontrib><creatorcontrib>Xue, Shaoyu</creatorcontrib><title>System and method of categorizing communications</title><description>A system and method of categorizing communications involves evaluating one or more portions of a communication. Systems include a language module structured to analyze the one or more portions of the communication for at least one of a language characteristic or a non-word symbol within a text of the communication, an acoustic analysis module structured to analyze the one or more portions of the communication for an acoustic characteristic, and a determination module structured to determine at least one category label to associate with the one or more portions of the communication using at least one of the language characteristic or the non-word symbol, and the acoustic characteristic.</description><subject>ACOUSTICS</subject><subject>CALCULATING</subject><subject>COMPUTING</subject><subject>COUNTING</subject><subject>ELECTRIC COMMUNICATION TECHNIQUE</subject><subject>ELECTRIC DIGITAL DATA PROCESSING</subject><subject>ELECTRICITY</subject><subject>MUSICAL INSTRUMENTS</subject><subject>PHYSICS</subject><subject>SPEECH ANALYSIS OR SYNTHESIS</subject><subject>SPEECH OR AUDIO CODING OR DECODING</subject><subject>SPEECH OR VOICE PROCESSING</subject><subject>SPEECH RECOGNITION</subject><subject>TELEPHONIC COMMUNICATION</subject><fulltext>true</fulltext><rsrctype>patent</rsrctype><creationdate>2020</creationdate><recordtype>patent</recordtype><sourceid>EVB</sourceid><recordid>eNrjZDAIriwuSc1VSMxLUchNLcnIT1HIT1NITixJTc8vyqzKzEtXSM7PzS3NywSKZebnFfMwsKYl5hSn8kJpbgZFN9cQZw_d1IL8-NTigsTk1LzUkvjQYEMDMxNTIyMTJyNjYtQAAIm6K9g</recordid><startdate>20200505</startdate><enddate>20200505</enddate><creator>Wolf, Scott R</creator><creator>Dwyer, Michael C</creator><creator>Strand, Erik A</creator><creator>Kendrick, Scott A</creator><creator>Gallino, Jeffrey A</creator><creator>Salinas, Frank</creator><creator>Xue, Shaoyu</creator><scope>EVB</scope></search><sort><creationdate>20200505</creationdate><title>System and method of categorizing communications</title><author>Wolf, Scott R ; Dwyer, Michael C ; Strand, Erik A ; Kendrick, Scott A ; Gallino, Jeffrey A ; Salinas, Frank ; Xue, Shaoyu</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-epo_espacenet_US10645224B23</frbrgroupid><rsrctype>patents</rsrctype><prefilter>patents</prefilter><language>eng</language><creationdate>2020</creationdate><topic>ACOUSTICS</topic><topic>CALCULATING</topic><topic>COMPUTING</topic><topic>COUNTING</topic><topic>ELECTRIC COMMUNICATION TECHNIQUE</topic><topic>ELECTRIC DIGITAL DATA PROCESSING</topic><topic>ELECTRICITY</topic><topic>MUSICAL INSTRUMENTS</topic><topic>PHYSICS</topic><topic>SPEECH ANALYSIS OR SYNTHESIS</topic><topic>SPEECH OR AUDIO CODING OR DECODING</topic><topic>SPEECH OR VOICE PROCESSING</topic><topic>SPEECH RECOGNITION</topic><topic>TELEPHONIC COMMUNICATION</topic><toplevel>online_resources</toplevel><creatorcontrib>Wolf, Scott R</creatorcontrib><creatorcontrib>Dwyer, Michael C</creatorcontrib><creatorcontrib>Strand, Erik A</creatorcontrib><creatorcontrib>Kendrick, Scott A</creatorcontrib><creatorcontrib>Gallino, Jeffrey A</creatorcontrib><creatorcontrib>Salinas, Frank</creatorcontrib><creatorcontrib>Xue, Shaoyu</creatorcontrib><collection>esp@cenet</collection></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext_linktorsrc</fulltext></delivery><addata><au>Wolf, Scott R</au><au>Dwyer, Michael C</au><au>Strand, Erik A</au><au>Kendrick, Scott A</au><au>Gallino, Jeffrey A</au><au>Salinas, Frank</au><au>Xue, Shaoyu</au><format>patent</format><genre>patent</genre><ristype>GEN</ristype><title>System and method of categorizing communications</title><date>2020-05-05</date><risdate>2020</risdate><abstract>A system and method of categorizing communications involves evaluating one or more portions of a communication. Systems include a language module structured to analyze the one or more portions of the communication for at least one of a language characteristic or a non-word symbol within a text of the communication, an acoustic analysis module structured to analyze the one or more portions of the communication for an acoustic characteristic, and a determination module structured to determine at least one category label to associate with the one or more portions of the communication using at least one of the language characteristic or the non-word symbol, and the acoustic characteristic.</abstract><oa>free_for_read</oa></addata></record>
fulltext fulltext_linktorsrc
identifier
ispartof
issn
language eng
recordid cdi_epo_espacenet_US10645224B2
source esp@cenet
subjects ACOUSTICS
CALCULATING
COMPUTING
COUNTING
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRIC DIGITAL DATA PROCESSING
ELECTRICITY
MUSICAL INSTRUMENTS
PHYSICS
SPEECH ANALYSIS OR SYNTHESIS
SPEECH OR AUDIO CODING OR DECODING
SPEECH OR VOICE PROCESSING
SPEECH RECOGNITION
TELEPHONIC COMMUNICATION
title System and method of categorizing communications
url https://sfx.bib-bvb.de/sfx_tum?ctx_ver=Z39.88-2004&ctx_enc=info:ofi/enc:UTF-8&ctx_tim=2025-01-10T12%3A02%3A37IST&url_ver=Z39.88-2004&url_ctx_fmt=infofi/fmt:kev:mtx:ctx&rfr_id=info:sid/primo.exlibrisgroup.com:primo3-Article-epo_EVB&rft_val_fmt=info:ofi/fmt:kev:mtx:patent&rft.genre=patent&rft.au=Wolf,%20Scott%20R&rft.date=2020-05-05&rft_id=info:doi/&rft_dat=%3Cepo_EVB%3EUS10645224B2%3C/epo_EVB%3E%3Curl%3E%3C/url%3E&disable_directlink=true&sfx.directlink=off&sfx.report_link=0&rft_id=info:oai/&rft_id=info:pmid/&rfr_iscdi=true