Network recording and speech analytics system and method
A system and method for network recording and speech analytics wherein a recording system receives media exchanged between first and second communication devices during a telephony call. The media is received by the recording system over a wide area network. The recording system bridges a media path...
Gespeichert in:
| Hauptverfasser: | , , , , , , , |
|---|---|
| Format: | Patent |
| Sprache: | eng |
| Schlagworte: | |
| Online-Zugang: | Volltext bestellen |
| Tags: |
Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
|
| container_end_page | |
|---|---|
| container_issue | |
| container_start_page | |
| container_title | |
| container_volume | |
| creator | Gvildys, Paul Blander, Daniel Lum, Henry Culbert, Jeffrey Filonov, Vladimir Tamblyn, Eric Subramaniam, Somasundaram Cicchitto, Angelo |
| description | A system and method for network recording and speech analytics wherein a recording system receives media exchanged between first and second communication devices during a telephony call. The media is received by the recording system over a wide area network. The recording system bridges a media path between the first and second communication devices, and replicates media exchanged in the media path for storing the replicated media in a mass storage device. The recording system further captures metadata associated with the call, and stores the captured metadata in association with the stored media. The stored media and metadata may then be provided to a requesting device over the wide area network. The recording system may also be configured to analyze the call recording along with the associated metadata for detecting key words or phrases and/or triggering actionable events. |
| format | Patent |
| fullrecord | <record><control><sourceid>epo_EVB</sourceid><recordid>TN_cdi_epo_espacenet_US10455081B2</recordid><sourceformat>XML</sourceformat><sourcesystem>PC</sourcesystem><sourcerecordid>US10455081B2</sourcerecordid><originalsourceid>FETCH-epo_espacenet_US10455081B23</originalsourceid><addsrcrecordid>eNrjZLDwSy0pzy_KVihKTc4vSsnMS1dIzEtRKC5ITU3OADITcypLMpOLFYori0tSc8FyuaklGfkpPAysaYk5xam8UJqbQdHNNcTZQze1ID8-tbggMTk1L7UkPjTY0MDE1NTAwtDJyJgYNQAjbi6W</addsrcrecordid><sourcetype>Open Access Repository</sourcetype><iscdi>true</iscdi><recordtype>patent</recordtype></control><display><type>patent</type><title>Network recording and speech analytics system and method</title><source>esp@cenet</source><creator>Gvildys, Paul ; Blander, Daniel ; Lum, Henry ; Culbert, Jeffrey ; Filonov, Vladimir ; Tamblyn, Eric ; Subramaniam, Somasundaram ; Cicchitto, Angelo</creator><creatorcontrib>Gvildys, Paul ; Blander, Daniel ; Lum, Henry ; Culbert, Jeffrey ; Filonov, Vladimir ; Tamblyn, Eric ; Subramaniam, Somasundaram ; Cicchitto, Angelo</creatorcontrib><description>A system and method for network recording and speech analytics wherein a recording system receives media exchanged between first and second communication devices during a telephony call. The media is received by the recording system over a wide area network. The recording system bridges a media path between the first and second communication devices, and replicates media exchanged in the media path for storing the replicated media in a mass storage device. The recording system further captures metadata associated with the call, and stores the captured metadata in association with the stored media. The stored media and metadata may then be provided to a requesting device over the wide area network. The recording system may also be configured to analyze the call recording along with the associated metadata for detecting key words or phrases and/or triggering actionable events.</description><language>eng</language><subject>ELECTRIC COMMUNICATION TECHNIQUE ; ELECTRICITY ; JAMMING OF COMMUNICATION ; SECRET COMMUNICATION ; SELECTING ; TELEPHONIC COMMUNICATION ; TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION ; WIRELESS COMMUNICATIONS NETWORKS</subject><creationdate>2019</creationdate><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktohtml>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&date=20191022&DB=EPODOC&CC=US&NR=10455081B2$$EHTML$$P50$$Gepo$$Hfree_for_read</linktohtml><link.rule.ids>230,308,780,885,25564,76547</link.rule.ids><linktorsrc>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&date=20191022&DB=EPODOC&CC=US&NR=10455081B2$$EView_record_in_European_Patent_Office$$FView_record_in_$$GEuropean_Patent_Office$$Hfree_for_read</linktorsrc></links><search><creatorcontrib>Gvildys, Paul</creatorcontrib><creatorcontrib>Blander, Daniel</creatorcontrib><creatorcontrib>Lum, Henry</creatorcontrib><creatorcontrib>Culbert, Jeffrey</creatorcontrib><creatorcontrib>Filonov, Vladimir</creatorcontrib><creatorcontrib>Tamblyn, Eric</creatorcontrib><creatorcontrib>Subramaniam, Somasundaram</creatorcontrib><creatorcontrib>Cicchitto, Angelo</creatorcontrib><title>Network recording and speech analytics system and method</title><description>A system and method for network recording and speech analytics wherein a recording system receives media exchanged between first and second communication devices during a telephony call. The media is received by the recording system over a wide area network. The recording system bridges a media path between the first and second communication devices, and replicates media exchanged in the media path for storing the replicated media in a mass storage device. The recording system further captures metadata associated with the call, and stores the captured metadata in association with the stored media. The stored media and metadata may then be provided to a requesting device over the wide area network. The recording system may also be configured to analyze the call recording along with the associated metadata for detecting key words or phrases and/or triggering actionable events.</description><subject>ELECTRIC COMMUNICATION TECHNIQUE</subject><subject>ELECTRICITY</subject><subject>JAMMING OF COMMUNICATION</subject><subject>SECRET COMMUNICATION</subject><subject>SELECTING</subject><subject>TELEPHONIC COMMUNICATION</subject><subject>TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION</subject><subject>WIRELESS COMMUNICATIONS NETWORKS</subject><fulltext>true</fulltext><rsrctype>patent</rsrctype><creationdate>2019</creationdate><recordtype>patent</recordtype><sourceid>EVB</sourceid><recordid>eNrjZLDwSy0pzy_KVihKTc4vSsnMS1dIzEtRKC5ITU3OADITcypLMpOLFYori0tSc8FyuaklGfkpPAysaYk5xam8UJqbQdHNNcTZQze1ID8-tbggMTk1L7UkPjTY0MDE1NTAwtDJyJgYNQAjbi6W</recordid><startdate>20191022</startdate><enddate>20191022</enddate><creator>Gvildys, Paul</creator><creator>Blander, Daniel</creator><creator>Lum, Henry</creator><creator>Culbert, Jeffrey</creator><creator>Filonov, Vladimir</creator><creator>Tamblyn, Eric</creator><creator>Subramaniam, Somasundaram</creator><creator>Cicchitto, Angelo</creator><scope>EVB</scope></search><sort><creationdate>20191022</creationdate><title>Network recording and speech analytics system and method</title><author>Gvildys, Paul ; Blander, Daniel ; Lum, Henry ; Culbert, Jeffrey ; Filonov, Vladimir ; Tamblyn, Eric ; Subramaniam, Somasundaram ; Cicchitto, Angelo</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-epo_espacenet_US10455081B23</frbrgroupid><rsrctype>patents</rsrctype><prefilter>patents</prefilter><language>eng</language><creationdate>2019</creationdate><topic>ELECTRIC COMMUNICATION TECHNIQUE</topic><topic>ELECTRICITY</topic><topic>JAMMING OF COMMUNICATION</topic><topic>SECRET COMMUNICATION</topic><topic>SELECTING</topic><topic>TELEPHONIC COMMUNICATION</topic><topic>TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION</topic><topic>WIRELESS COMMUNICATIONS NETWORKS</topic><toplevel>online_resources</toplevel><creatorcontrib>Gvildys, Paul</creatorcontrib><creatorcontrib>Blander, Daniel</creatorcontrib><creatorcontrib>Lum, Henry</creatorcontrib><creatorcontrib>Culbert, Jeffrey</creatorcontrib><creatorcontrib>Filonov, Vladimir</creatorcontrib><creatorcontrib>Tamblyn, Eric</creatorcontrib><creatorcontrib>Subramaniam, Somasundaram</creatorcontrib><creatorcontrib>Cicchitto, Angelo</creatorcontrib><collection>esp@cenet</collection></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext_linktorsrc</fulltext></delivery><addata><au>Gvildys, Paul</au><au>Blander, Daniel</au><au>Lum, Henry</au><au>Culbert, Jeffrey</au><au>Filonov, Vladimir</au><au>Tamblyn, Eric</au><au>Subramaniam, Somasundaram</au><au>Cicchitto, Angelo</au><format>patent</format><genre>patent</genre><ristype>GEN</ristype><title>Network recording and speech analytics system and method</title><date>2019-10-22</date><risdate>2019</risdate><abstract>A system and method for network recording and speech analytics wherein a recording system receives media exchanged between first and second communication devices during a telephony call. The media is received by the recording system over a wide area network. The recording system bridges a media path between the first and second communication devices, and replicates media exchanged in the media path for storing the replicated media in a mass storage device. The recording system further captures metadata associated with the call, and stores the captured metadata in association with the stored media. The stored media and metadata may then be provided to a requesting device over the wide area network. The recording system may also be configured to analyze the call recording along with the associated metadata for detecting key words or phrases and/or triggering actionable events.</abstract><oa>free_for_read</oa></addata></record> |
| fulltext | fulltext_linktorsrc |
| identifier | |
| ispartof | |
| issn | |
| language | eng |
| recordid | cdi_epo_espacenet_US10455081B2 |
| source | esp@cenet |
| subjects | ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY JAMMING OF COMMUNICATION SECRET COMMUNICATION SELECTING TELEPHONIC COMMUNICATION TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION WIRELESS COMMUNICATIONS NETWORKS |
| title | Network recording and speech analytics system and method |
| url | https://sfx.bib-bvb.de/sfx_tum?ctx_ver=Z39.88-2004&ctx_enc=info:ofi/enc:UTF-8&ctx_tim=2024-12-27T01%3A58%3A02IST&url_ver=Z39.88-2004&url_ctx_fmt=infofi/fmt:kev:mtx:ctx&rfr_id=info:sid/primo.exlibrisgroup.com:primo3-Article-epo_EVB&rft_val_fmt=info:ofi/fmt:kev:mtx:patent&rft.genre=patent&rft.au=Gvildys,%20Paul&rft.date=2019-10-22&rft_id=info:doi/&rft_dat=%3Cepo_EVB%3EUS10455081B2%3C/epo_EVB%3E%3Curl%3E%3C/url%3E&disable_directlink=true&sfx.directlink=off&sfx.report_link=0&rft_id=info:oai/&rft_id=info:pmid/&rfr_iscdi=true |