Method of response management

A method for managing a communication, through a communication network, from a second individual to a first individual, in which the first individual is associated in a first database with a plurality of second addresses. A second database lists, for each of said second addresses, information relati...

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Bibliographische Detailangaben
Hauptverfasser: Floury, Cedric, Catteau, Aurore
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:A method for managing a communication, through a communication network, from a second individual to a first individual, in which the first individual is associated in a first database with a plurality of second addresses. A second database lists, for each of said second addresses, information relating to communications between the first and second individuals. The method includes, for a first communication intended for the second individual and arising from a first address associated with the first individual: identifying the first address; initializing a second communication intended for the first individual; selecting, according to the second database, at least one address from among the plurality of second addresses associated with the first individual; comparing with the first address at least one second address included in the selection of addresses; validating at least the second address; and launching the second communication to at least the second address.