Method and score management node for supporting service evaluation based on correlated service events

A method and a score management node for supporting service evaluation by obtaining a perception score reflecting a user's experience of one or more services delivered by a telecommunication network. The score management node receives a network measurement related to a current service event of...

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Bibliographische Detailangaben
Hauptverfasser: Sawin, Lisa, Niemoeller, Joerg
Format: Patent
Sprache:eng
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