Context generation for routing on-demand services
Context information, indicative of a tenant's engagement with a multi-tenant service, is obtained. An engagement state for the tenant is determined and the context information, and engagement state, are correlated to an issue to be addressed. A user experience is conducted, based upon the likel...
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| creator | Siow, Andy Kwan Jin Balarajan, Paul Sanjeev Lopez, Matt J Johnson, Warren Syed, Masroor Hussain VanDoren, Brian |
| description | Context information, indicative of a tenant's engagement with a multi-tenant service, is obtained. An engagement state for the tenant is determined and the context information, and engagement state, are correlated to an issue to be addressed. A user experience is conducted, based upon the likely issue to be addressed. |
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| language | eng |
| recordid | cdi_epo_espacenet_US10275775B2 |
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| subjects | CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC DIGITAL DATA PROCESSING PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR |
| title | Context generation for routing on-demand services |
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