Method and apparatus enabling live troubleshooting of devices in energy distribution industry or other industry using mobile devices

Method and apparatus enabling live troubleshooting of devices in energy distribution industry or other industry using mobile devices

A method includes initiating a chat session between a first user of a mobile device in proximity to a field device and a second user remote from the field device. The method further includes receiving, at the mobile device via the chat session, one or more commands for the field device from a comput...

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Hauptverfasser: Arunachalam, Soundari, Mudireddy, Chandrasekar Reddy, Jalgama, Ramesh, Arramraju, Sharath
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
WIRELESS COMMUNICATIONS NETWORKS
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creator Arunachalam, Soundari
Mudireddy, Chandrasekar Reddy
Jalgama, Ramesh
Arramraju, Sharath
description A method includes initiating a chat session between a first user of a mobile device in proximity to a field device and a second user remote from the field device. The method further includes receiving, at the mobile device via the chat session, one or more commands for the field device from a computing device used by the second user. The method additionally includes sending, from the mobile device to the field device, the one or more commands for execution by the field device. The method also includes receiving, at the mobile device, information from the field device and sending, from the mobile device to the computing device via the chat session, the information.
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subjects CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
WIRELESS COMMUNICATIONS NETWORKS
title Method and apparatus enabling live troubleshooting of devices in energy distribution industry or other industry using mobile devices
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