METHOD AND SYSTEM FOR AUTOMATED TECHNICAL SUPPORT FOR CUMPUTERS

Method for monitoring a computer system boot sequence. A watchdog timer, which may be associated with the BIOS, is initiated 52, and is cleared when a predetermined point in the boot sequence or operating system function occurs 60, 68. If the timer remains uncleared after a predetermined time period...

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Bibliographische Detailangaben
Hauptverfasser: ROY W. STEDMAN, GARY D. HUBER, JAMES VAN ARTSDALEN, KRISHNAMURTHY VENKAT RAMANI
Format: Patent
Sprache:eng
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