Wi-Fi SYSTEM FOR PROVIDING CUSTOMER SERVICE USING WI-FI ADDRESS AND METHOD FOR OPERATION THEREOF

According to one embodiment of the present invention, a customer service providing system checks each geographical location corresponding to a Wi-Fi address for at least one home appliance in response to receiving a business trip service request for at least one of a plurality of home appliances ide...

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Bibliographische Detailangaben
Hauptverfasser:	CHEONG SEONG IN, KWON YONG HOAN
Format:	Patent
Sprache:	eng ; kor
Schlagworte:	CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
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Beschreibung
Zusammenfassung:	According to one embodiment of the present invention, a customer service providing system checks each geographical location corresponding to a Wi-Fi address for at least one home appliance in response to receiving a business trip service request for at least one of a plurality of home appliances identified by the Wi-Fi address, searches for the shortest route with each geographical location as a vertex by using the shortest route algorithm, and sets a route of a business trip service in response to the shortest route, thereby providing the business trip service. 본 개시의 일 실시 에에 따른 고객 서비스 제공 시스템은, Wi-Fi 주소로 식별되는 복수 개의 가전제품 중 적어도 하나에 대한 출장 서비스 요청을 수신하는 것에 응답하여, 적어도 하나의 가전제품에 대한 Wi-Fi 주소에 대응하는 각각의 지리적 위치를 확인하고, 최단 경로 알고리즘을 이용하여 각각의 지리적 위치를 정점으로 하는 최단 경로를 탐색하고, 최단 경로에 대응하여 출장 서비스의 경로를 설정함으로써, 출장 서비스를 제공할 수 있다.