Offering counseling unit and Methods provide counseling
According to various embodiments of the present invention, a counseling providing apparatus is provided. The apparatus comprises: a counseling request receiving unit for receiving a message and a counseling request on a purchased product from a purchaser terminal, and acquiring information on the pu...
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| creator | JIN, KYEONG SUK |
| description | According to various embodiments of the present invention, a counseling providing apparatus is provided. The apparatus comprises: a counseling request receiving unit for receiving a message and a counseling request on a purchased product from a purchaser terminal, and acquiring information on the purchaser who asks for the counseling request; a counseling person determining unit for acquiring information on the purchased product based on the acquired information on the purchaser, and determining a counseling person to respond to the counseling request based on the acquired information on the purchased product; and a message transmitting unit for checking an identification code of the determined counseling person, and transmitting the received message to the identification code.
다양한 실시예 들에 따른 상담 제공 장치가 제공된다. 구매자 단말기로부터 구매 상품에 대한 상담 요청 및 메시지를 수신 받고, 상기 상담 요청을 신청한 구매자의 정보를 획득하는 상담 요청 수신부, 상기 획득한 구매자의 정보에 기초하여 구매 상품에 대한 정보를 획득하고, 상기 획득된 구매 상품의 정보에 기초하여 상기 상담 요청에 응답할 상담 담당자를 결정하는 상담 담당자 결정부, 및 상기 결정된 상담 담당자의 식별 부호를 확인하고, 상기 식별 부호로 상기 수신 받은 상기 메시지를 전송하는 메시지 전송부를 포함한다. |
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다양한 실시예 들에 따른 상담 제공 장치가 제공된다. 구매자 단말기로부터 구매 상품에 대한 상담 요청 및 메시지를 수신 받고, 상기 상담 요청을 신청한 구매자의 정보를 획득하는 상담 요청 수신부, 상기 획득한 구매자의 정보에 기초하여 구매 상품에 대한 정보를 획득하고, 상기 획득된 구매 상품의 정보에 기초하여 상기 상담 요청에 응답할 상담 담당자를 결정하는 상담 담당자 결정부, 및 상기 결정된 상담 담당자의 식별 부호를 확인하고, 상기 식별 부호로 상기 수신 받은 상기 메시지를 전송하는 메시지 전송부를 포함한다.</description><language>eng ; kor</language><subject>CALCULATING ; COMPUTING ; COUNTING ; DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ; ELECTRIC COMMUNICATION TECHNIQUE ; ELECTRICITY ; PHYSICS ; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR ; WIRELESS COMMUNICATIONS NETWORKS</subject><creationdate>2017</creationdate><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktohtml>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&date=20171122&DB=EPODOC&CC=KR&NR=20170127726A$$EHTML$$P50$$Gepo$$Hfree_for_read</linktohtml><link.rule.ids>230,308,776,881,25542,76516</link.rule.ids><linktorsrc>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&date=20171122&DB=EPODOC&CC=KR&NR=20170127726A$$EView_record_in_European_Patent_Office$$FView_record_in_$$GEuropean_Patent_Office$$Hfree_for_read</linktorsrc></links><search><creatorcontrib>JIN, KYEONG SUK</creatorcontrib><title>Offering counseling unit and Methods provide counseling</title><description>According to various embodiments of the present invention, a counseling providing apparatus is provided. The apparatus comprises: a counseling request receiving unit for receiving a message and a counseling request on a purchased product from a purchaser terminal, and acquiring information on the purchaser who asks for the counseling request; a counseling person determining unit for acquiring information on the purchased product based on the acquired information on the purchaser, and determining a counseling person to respond to the counseling request based on the acquired information on the purchased product; and a message transmitting unit for checking an identification code of the determined counseling person, and transmitting the received message to the identification code.
다양한 실시예 들에 따른 상담 제공 장치가 제공된다. 구매자 단말기로부터 구매 상품에 대한 상담 요청 및 메시지를 수신 받고, 상기 상담 요청을 신청한 구매자의 정보를 획득하는 상담 요청 수신부, 상기 획득한 구매자의 정보에 기초하여 구매 상품에 대한 정보를 획득하고, 상기 획득된 구매 상품의 정보에 기초하여 상기 상담 요청에 응답할 상담 담당자를 결정하는 상담 담당자 결정부, 및 상기 결정된 상담 담당자의 식별 부호를 확인하고, 상기 식별 부호로 상기 수신 받은 상기 메시지를 전송하는 메시지 전송부를 포함한다.</description><subject>CALCULATING</subject><subject>COMPUTING</subject><subject>COUNTING</subject><subject>DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES</subject><subject>ELECTRIC COMMUNICATION TECHNIQUE</subject><subject>ELECTRICITY</subject><subject>PHYSICS</subject><subject>SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR</subject><subject>WIRELESS COMMUNICATIONS NETWORKS</subject><fulltext>true</fulltext><rsrctype>patent</rsrctype><creationdate>2017</creationdate><recordtype>patent</recordtype><sourceid>EVB</sourceid><recordid>eNrjZDD3T0tLLcrMS1dIzi_NK07NATFL8zJLFBLzUhR8U0sy8lOKFQqK8ssyU1KR1PAwsKYl5hSn8kJpbgZlN9cQZw_d1IL8-NTigsTk1LzUknjvICMDQ3MDQyNzcyMzR2PiVAEArGIvHg</recordid><startdate>20171122</startdate><enddate>20171122</enddate><creator>JIN, KYEONG SUK</creator><scope>EVB</scope></search><sort><creationdate>20171122</creationdate><title>Offering counseling unit and Methods provide counseling</title><author>JIN, KYEONG SUK</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-epo_espacenet_KR20170127726A3</frbrgroupid><rsrctype>patents</rsrctype><prefilter>patents</prefilter><language>eng ; kor</language><creationdate>2017</creationdate><topic>CALCULATING</topic><topic>COMPUTING</topic><topic>COUNTING</topic><topic>DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES</topic><topic>ELECTRIC COMMUNICATION TECHNIQUE</topic><topic>ELECTRICITY</topic><topic>PHYSICS</topic><topic>SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR</topic><topic>WIRELESS COMMUNICATIONS NETWORKS</topic><toplevel>online_resources</toplevel><creatorcontrib>JIN, KYEONG SUK</creatorcontrib><collection>esp@cenet</collection></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext_linktorsrc</fulltext></delivery><addata><au>JIN, KYEONG SUK</au><format>patent</format><genre>patent</genre><ristype>GEN</ristype><title>Offering counseling unit and Methods provide counseling</title><date>2017-11-22</date><risdate>2017</risdate><abstract>According to various embodiments of the present invention, a counseling providing apparatus is provided. The apparatus comprises: a counseling request receiving unit for receiving a message and a counseling request on a purchased product from a purchaser terminal, and acquiring information on the purchaser who asks for the counseling request; a counseling person determining unit for acquiring information on the purchased product based on the acquired information on the purchaser, and determining a counseling person to respond to the counseling request based on the acquired information on the purchased product; and a message transmitting unit for checking an identification code of the determined counseling person, and transmitting the received message to the identification code.
다양한 실시예 들에 따른 상담 제공 장치가 제공된다. 구매자 단말기로부터 구매 상품에 대한 상담 요청 및 메시지를 수신 받고, 상기 상담 요청을 신청한 구매자의 정보를 획득하는 상담 요청 수신부, 상기 획득한 구매자의 정보에 기초하여 구매 상품에 대한 정보를 획득하고, 상기 획득된 구매 상품의 정보에 기초하여 상기 상담 요청에 응답할 상담 담당자를 결정하는 상담 담당자 결정부, 및 상기 결정된 상담 담당자의 식별 부호를 확인하고, 상기 식별 부호로 상기 수신 받은 상기 메시지를 전송하는 메시지 전송부를 포함한다.</abstract><oa>free_for_read</oa></addata></record> |
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| subjects | CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR WIRELESS COMMUNICATIONS NETWORKS |
| title | Offering counseling unit and Methods provide counseling |
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