Method for managing quality of performing video call certification
Disclosed is a method for managing quality of video call authentication, which secures quality consistency for video call authentication for a plurality of counselors. More specifically, the method comprises the following steps: receiving an identification image from a user terminal; receiving a vid...
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| creator | KIM EUN JUNG CHO YOO SUN JEONG KI SU MIN JAE HO CHU YON JU BAE JUNG HO KIM MOON JOO JEONG JI YEON LEE BYOUNG JOO KHO YOUNG KOOK KIM SE RANG |
| description | Disclosed is a method for managing quality of video call authentication, which secures quality consistency for video call authentication for a plurality of counselors. More specifically, the method comprises the following steps: receiving an identification image from a user terminal; receiving a video call request from the user terminal and transmitting the video call request to a counselor terminal; receiving authenticity determination of the received identification image from the counselor terminal and measuring a first execution time thereof; providing a video call service by connecting the user terminal and the counselor terminal; receiving a determination of whether to allow authentication performed by the counselor terminal on the basis of a predetermined scenario and measuring a second execution time thereof; and providing a notification to a manager terminal on the basis of whether the first execution time or the second execution time is within a predetermined reference range or an error range.
본 발명은 영상통화인증의 품질 관리 방법을 개시한다. 구체적으로, 상기 영상통화인증의 품질 관리 방법은, 사용자 단말기로부터 신분증 이미지를 수신하는 단계, 상기 사용자 단말기로부터 영상통화 신청을 수신하고, 상기 상담원 단말기에 영상통화요청을 전달하는 단계, 상기 상담원 단말기로부터 상기 수신된 신분증 이미지에 대한 진위확인판단을 수신하고, 이에 대한 제1 수행시간을 측정하는 단계, 상기 사용자 단말기와 상기 상담원 단말기를 연결하여, 영상통화 서비스를 제공하는 단계, 상기 상담원 단말기에서 미리 정해진 시나리오를 기초로 수행한 인증허용여부의 판단을 수신하고, 이에 대한 제2 수행시간을 측정하는 단계, 및 상기 제1 수행시간 또는 상기 제2 수행시간이 미리 정해진 기준범위 또는 오차범위 이내인지 여부를 기초로, 상기 관리자 단말기에 알림을 제공하는 단계를 포함한다. |
| format | Patent |
| fullrecord | <record><control><sourceid>epo_EVB</sourceid><recordid>TN_cdi_epo_espacenet_KR102307288BB1</recordid><sourceformat>XML</sourceformat><sourcesystem>PC</sourcesystem><sourcerecordid>KR102307288BB1</sourcerecordid><originalsourceid>FETCH-epo_espacenet_KR102307288BB13</originalsourceid><addsrcrecordid>eNrjZHDyTS3JyE9RSMsvUshNzEtMz8xLVygsTczJLKlUyE9TKEgtAkrlgkTLMlNS8xWSE3NyFJJTi0oy0zKTE0sy8_N4GFjTEnOKU3mhNDeDsptriLOHbmpBfnxqcUFicmpeakm8d5ChgZGxgbmRhYWTk6ExcaoAGuUzQw</addsrcrecordid><sourcetype>Open Access Repository</sourcetype><iscdi>true</iscdi><recordtype>patent</recordtype></control><display><type>patent</type><title>Method for managing quality of performing video call certification</title><source>esp@cenet</source><creator>KIM EUN JUNG ; CHO YOO SUN ; JEONG KI SU ; MIN JAE HO ; CHU YON JU ; BAE JUNG HO ; KIM MOON JOO ; JEONG JI YEON ; LEE BYOUNG JOO ; KHO YOUNG KOOK ; KIM SE RANG</creator><creatorcontrib>KIM EUN JUNG ; CHO YOO SUN ; JEONG KI SU ; MIN JAE HO ; CHU YON JU ; BAE JUNG HO ; KIM MOON JOO ; JEONG JI YEON ; LEE BYOUNG JOO ; KHO YOUNG KOOK ; KIM SE RANG</creatorcontrib><description>Disclosed is a method for managing quality of video call authentication, which secures quality consistency for video call authentication for a plurality of counselors. More specifically, the method comprises the following steps: receiving an identification image from a user terminal; receiving a video call request from the user terminal and transmitting the video call request to a counselor terminal; receiving authenticity determination of the received identification image from the counselor terminal and measuring a first execution time thereof; providing a video call service by connecting the user terminal and the counselor terminal; receiving a determination of whether to allow authentication performed by the counselor terminal on the basis of a predetermined scenario and measuring a second execution time thereof; and providing a notification to a manager terminal on the basis of whether the first execution time or the second execution time is within a predetermined reference range or an error range.
본 발명은 영상통화인증의 품질 관리 방법을 개시한다. 구체적으로, 상기 영상통화인증의 품질 관리 방법은, 사용자 단말기로부터 신분증 이미지를 수신하는 단계, 상기 사용자 단말기로부터 영상통화 신청을 수신하고, 상기 상담원 단말기에 영상통화요청을 전달하는 단계, 상기 상담원 단말기로부터 상기 수신된 신분증 이미지에 대한 진위확인판단을 수신하고, 이에 대한 제1 수행시간을 측정하는 단계, 상기 사용자 단말기와 상기 상담원 단말기를 연결하여, 영상통화 서비스를 제공하는 단계, 상기 상담원 단말기에서 미리 정해진 시나리오를 기초로 수행한 인증허용여부의 판단을 수신하고, 이에 대한 제2 수행시간을 측정하는 단계, 및 상기 제1 수행시간 또는 상기 제2 수행시간이 미리 정해진 기준범위 또는 오차범위 이내인지 여부를 기초로, 상기 관리자 단말기에 알림을 제공하는 단계를 포함한다.</description><language>eng ; kor</language><subject>CALCULATING ; COMPUTING ; COUNTING ; DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ; ELECTRIC DIGITAL DATA PROCESSING ; HANDLING RECORD CARRIERS ; PHYSICS ; PRESENTATION OF DATA ; RECOGNITION OF DATA ; RECORD CARRIERS ; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR</subject><creationdate>2021</creationdate><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktohtml>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&date=20210930&DB=EPODOC&CC=KR&NR=102307288B1$$EHTML$$P50$$Gepo$$Hfree_for_read</linktohtml><link.rule.ids>230,308,780,885,25563,76318</link.rule.ids><linktorsrc>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&date=20210930&DB=EPODOC&CC=KR&NR=102307288B1$$EView_record_in_European_Patent_Office$$FView_record_in_$$GEuropean_Patent_Office$$Hfree_for_read</linktorsrc></links><search><creatorcontrib>KIM EUN JUNG</creatorcontrib><creatorcontrib>CHO YOO SUN</creatorcontrib><creatorcontrib>JEONG KI SU</creatorcontrib><creatorcontrib>MIN JAE HO</creatorcontrib><creatorcontrib>CHU YON JU</creatorcontrib><creatorcontrib>BAE JUNG HO</creatorcontrib><creatorcontrib>KIM MOON JOO</creatorcontrib><creatorcontrib>JEONG JI YEON</creatorcontrib><creatorcontrib>LEE BYOUNG JOO</creatorcontrib><creatorcontrib>KHO YOUNG KOOK</creatorcontrib><creatorcontrib>KIM SE RANG</creatorcontrib><title>Method for managing quality of performing video call certification</title><description>Disclosed is a method for managing quality of video call authentication, which secures quality consistency for video call authentication for a plurality of counselors. More specifically, the method comprises the following steps: receiving an identification image from a user terminal; receiving a video call request from the user terminal and transmitting the video call request to a counselor terminal; receiving authenticity determination of the received identification image from the counselor terminal and measuring a first execution time thereof; providing a video call service by connecting the user terminal and the counselor terminal; receiving a determination of whether to allow authentication performed by the counselor terminal on the basis of a predetermined scenario and measuring a second execution time thereof; and providing a notification to a manager terminal on the basis of whether the first execution time or the second execution time is within a predetermined reference range or an error range.
본 발명은 영상통화인증의 품질 관리 방법을 개시한다. 구체적으로, 상기 영상통화인증의 품질 관리 방법은, 사용자 단말기로부터 신분증 이미지를 수신하는 단계, 상기 사용자 단말기로부터 영상통화 신청을 수신하고, 상기 상담원 단말기에 영상통화요청을 전달하는 단계, 상기 상담원 단말기로부터 상기 수신된 신분증 이미지에 대한 진위확인판단을 수신하고, 이에 대한 제1 수행시간을 측정하는 단계, 상기 사용자 단말기와 상기 상담원 단말기를 연결하여, 영상통화 서비스를 제공하는 단계, 상기 상담원 단말기에서 미리 정해진 시나리오를 기초로 수행한 인증허용여부의 판단을 수신하고, 이에 대한 제2 수행시간을 측정하는 단계, 및 상기 제1 수행시간 또는 상기 제2 수행시간이 미리 정해진 기준범위 또는 오차범위 이내인지 여부를 기초로, 상기 관리자 단말기에 알림을 제공하는 단계를 포함한다.</description><subject>CALCULATING</subject><subject>COMPUTING</subject><subject>COUNTING</subject><subject>DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES</subject><subject>ELECTRIC DIGITAL DATA PROCESSING</subject><subject>HANDLING RECORD CARRIERS</subject><subject>PHYSICS</subject><subject>PRESENTATION OF DATA</subject><subject>RECOGNITION OF DATA</subject><subject>RECORD CARRIERS</subject><subject>SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR</subject><fulltext>true</fulltext><rsrctype>patent</rsrctype><creationdate>2021</creationdate><recordtype>patent</recordtype><sourceid>EVB</sourceid><recordid>eNrjZHDyTS3JyE9RSMsvUshNzEtMz8xLVygsTczJLKlUyE9TKEgtAkrlgkTLMlNS8xWSE3NyFJJTi0oy0zKTE0sy8_N4GFjTEnOKU3mhNDeDsptriLOHbmpBfnxqcUFicmpeakm8d5ChgZGxgbmRhYWTk6ExcaoAGuUzQw</recordid><startdate>20210930</startdate><enddate>20210930</enddate><creator>KIM EUN JUNG</creator><creator>CHO YOO SUN</creator><creator>JEONG KI SU</creator><creator>MIN JAE HO</creator><creator>CHU YON JU</creator><creator>BAE JUNG HO</creator><creator>KIM MOON JOO</creator><creator>JEONG JI YEON</creator><creator>LEE BYOUNG JOO</creator><creator>KHO YOUNG KOOK</creator><creator>KIM SE RANG</creator><scope>EVB</scope></search><sort><creationdate>20210930</creationdate><title>Method for managing quality of performing video call certification</title><author>KIM EUN JUNG ; CHO YOO SUN ; JEONG KI SU ; MIN JAE HO ; CHU YON JU ; BAE JUNG HO ; KIM MOON JOO ; JEONG JI YEON ; LEE BYOUNG JOO ; KHO YOUNG KOOK ; KIM SE RANG</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-epo_espacenet_KR102307288BB13</frbrgroupid><rsrctype>patents</rsrctype><prefilter>patents</prefilter><language>eng ; kor</language><creationdate>2021</creationdate><topic>CALCULATING</topic><topic>COMPUTING</topic><topic>COUNTING</topic><topic>DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES</topic><topic>ELECTRIC DIGITAL DATA PROCESSING</topic><topic>HANDLING RECORD CARRIERS</topic><topic>PHYSICS</topic><topic>PRESENTATION OF DATA</topic><topic>RECOGNITION OF DATA</topic><topic>RECORD CARRIERS</topic><topic>SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR</topic><toplevel>online_resources</toplevel><creatorcontrib>KIM EUN JUNG</creatorcontrib><creatorcontrib>CHO YOO SUN</creatorcontrib><creatorcontrib>JEONG KI SU</creatorcontrib><creatorcontrib>MIN JAE HO</creatorcontrib><creatorcontrib>CHU YON JU</creatorcontrib><creatorcontrib>BAE JUNG HO</creatorcontrib><creatorcontrib>KIM MOON JOO</creatorcontrib><creatorcontrib>JEONG JI YEON</creatorcontrib><creatorcontrib>LEE BYOUNG JOO</creatorcontrib><creatorcontrib>KHO YOUNG KOOK</creatorcontrib><creatorcontrib>KIM SE RANG</creatorcontrib><collection>esp@cenet</collection></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext_linktorsrc</fulltext></delivery><addata><au>KIM EUN JUNG</au><au>CHO YOO SUN</au><au>JEONG KI SU</au><au>MIN JAE HO</au><au>CHU YON JU</au><au>BAE JUNG HO</au><au>KIM MOON JOO</au><au>JEONG JI YEON</au><au>LEE BYOUNG JOO</au><au>KHO YOUNG KOOK</au><au>KIM SE RANG</au><format>patent</format><genre>patent</genre><ristype>GEN</ristype><title>Method for managing quality of performing video call certification</title><date>2021-09-30</date><risdate>2021</risdate><abstract>Disclosed is a method for managing quality of video call authentication, which secures quality consistency for video call authentication for a plurality of counselors. More specifically, the method comprises the following steps: receiving an identification image from a user terminal; receiving a video call request from the user terminal and transmitting the video call request to a counselor terminal; receiving authenticity determination of the received identification image from the counselor terminal and measuring a first execution time thereof; providing a video call service by connecting the user terminal and the counselor terminal; receiving a determination of whether to allow authentication performed by the counselor terminal on the basis of a predetermined scenario and measuring a second execution time thereof; and providing a notification to a manager terminal on the basis of whether the first execution time or the second execution time is within a predetermined reference range or an error range.
본 발명은 영상통화인증의 품질 관리 방법을 개시한다. 구체적으로, 상기 영상통화인증의 품질 관리 방법은, 사용자 단말기로부터 신분증 이미지를 수신하는 단계, 상기 사용자 단말기로부터 영상통화 신청을 수신하고, 상기 상담원 단말기에 영상통화요청을 전달하는 단계, 상기 상담원 단말기로부터 상기 수신된 신분증 이미지에 대한 진위확인판단을 수신하고, 이에 대한 제1 수행시간을 측정하는 단계, 상기 사용자 단말기와 상기 상담원 단말기를 연결하여, 영상통화 서비스를 제공하는 단계, 상기 상담원 단말기에서 미리 정해진 시나리오를 기초로 수행한 인증허용여부의 판단을 수신하고, 이에 대한 제2 수행시간을 측정하는 단계, 및 상기 제1 수행시간 또는 상기 제2 수행시간이 미리 정해진 기준범위 또는 오차범위 이내인지 여부를 기초로, 상기 관리자 단말기에 알림을 제공하는 단계를 포함한다.</abstract><oa>free_for_read</oa></addata></record> |
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| subjects | CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC DIGITAL DATA PROCESSING HANDLING RECORD CARRIERS PHYSICS PRESENTATION OF DATA RECOGNITION OF DATA RECORD CARRIERS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR |
| title | Method for managing quality of performing video call certification |
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