MAINTENANCE INFORMATION COLLECTION SYSTEM AND MAINTENANCE CENTER TERMINAL EQUIPMENT AND USER TERMINAL EQUIPMENT CONSTITUTING THE SYSTEM
PURPOSE:To surely deal with the fault of a user terminal equipment by sending a diagnostic program start command to the user terminal equipment from a command transmitter means via a communication network when the occurrence of the fault is reported from the user terminal equipment. CONSTITUTION:Whe...
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| creator | HORIGOME HIDEAKI KAWABATA YASUHISA |
| description | PURPOSE:To surely deal with the fault of a user terminal equipment by sending a diagnostic program start command to the user terminal equipment from a command transmitter means via a communication network when the occurrence of the fault is reported from the user terminal equipment. CONSTITUTION:When a user terminal equipment 1 has some fault, the user reports this fault to a maintenance center, the center has an access to the faulty equipment 1 from a maintenance center terminal equipment 3 via an ISDN network 2 and collects the maintenance information. The equipment 3 sends a diagnostic program start command to the equipment 1 via the network 2. Thus the relative information on the equipment 1 are sent to the equipment 3 via the network 2 for the benefit of solution of the fault. The equipment 3 stores collectively the received information in a file. Thus the maintenance center can study the factors of the fault based on a large quantity of accurate information stored collectively and then can surely cope with the user side. |
| format | Patent |
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CONSTITUTION:When a user terminal equipment 1 has some fault, the user reports this fault to a maintenance center, the center has an access to the faulty equipment 1 from a maintenance center terminal equipment 3 via an ISDN network 2 and collects the maintenance information. The equipment 3 sends a diagnostic program start command to the equipment 1 via the network 2. Thus the relative information on the equipment 1 are sent to the equipment 3 via the network 2 for the benefit of solution of the fault. The equipment 3 stores collectively the received information in a file. 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CONSTITUTION:When a user terminal equipment 1 has some fault, the user reports this fault to a maintenance center, the center has an access to the faulty equipment 1 from a maintenance center terminal equipment 3 via an ISDN network 2 and collects the maintenance information. The equipment 3 sends a diagnostic program start command to the equipment 1 via the network 2. Thus the relative information on the equipment 1 are sent to the equipment 3 via the network 2 for the benefit of solution of the fault. The equipment 3 stores collectively the received information in a file. Thus the maintenance center can study the factors of the fault based on a large quantity of accurate information stored collectively and then can surely cope with the user side.</description><subject>ELECTRIC COMMUNICATION TECHNIQUE</subject><subject>ELECTRICITY</subject><subject>TELEPHONIC COMMUNICATION</subject><subject>TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION</subject><fulltext>true</fulltext><rsrctype>patent</rsrctype><creationdate>1995</creationdate><recordtype>patent</recordtype><sourceid>EVB</sourceid><recordid>eNrjZGj3dfT0C3H1c_RzdlXw9HPzD_J1DPH091Nw9vfxcXUGM4Mjg0NcfRUc_VwUkFU7uwKZQQpA7Ovp5-ij4BoY6hngCxQEqwwNxi7n7O8XHOIZEhri6eeuEOLhCjWdh4E1LTGnOJUXSnMzKLq5hjh76KYW5MenFhckJqfmpZbEewV4GJgbGRgbGFk4GhOjBgCVBD8Y</recordid><startdate>19950804</startdate><enddate>19950804</enddate><creator>HORIGOME HIDEAKI</creator><creator>KAWABATA YASUHISA</creator><scope>EVB</scope></search><sort><creationdate>19950804</creationdate><title>MAINTENANCE INFORMATION COLLECTION SYSTEM AND MAINTENANCE CENTER TERMINAL EQUIPMENT AND USER TERMINAL EQUIPMENT CONSTITUTING THE SYSTEM</title><author>HORIGOME HIDEAKI ; KAWABATA YASUHISA</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-epo_espacenet_JPH07203028A3</frbrgroupid><rsrctype>patents</rsrctype><prefilter>patents</prefilter><language>eng</language><creationdate>1995</creationdate><topic>ELECTRIC COMMUNICATION TECHNIQUE</topic><topic>ELECTRICITY</topic><topic>TELEPHONIC COMMUNICATION</topic><topic>TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION</topic><toplevel>online_resources</toplevel><creatorcontrib>HORIGOME HIDEAKI</creatorcontrib><creatorcontrib>KAWABATA YASUHISA</creatorcontrib><collection>esp@cenet</collection></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext_linktorsrc</fulltext></delivery><addata><au>HORIGOME HIDEAKI</au><au>KAWABATA YASUHISA</au><format>patent</format><genre>patent</genre><ristype>GEN</ristype><title>MAINTENANCE INFORMATION COLLECTION SYSTEM AND MAINTENANCE CENTER TERMINAL EQUIPMENT AND USER TERMINAL EQUIPMENT CONSTITUTING THE SYSTEM</title><date>1995-08-04</date><risdate>1995</risdate><abstract>PURPOSE:To surely deal with the fault of a user terminal equipment by sending a diagnostic program start command to the user terminal equipment from a command transmitter means via a communication network when the occurrence of the fault is reported from the user terminal equipment. CONSTITUTION:When a user terminal equipment 1 has some fault, the user reports this fault to a maintenance center, the center has an access to the faulty equipment 1 from a maintenance center terminal equipment 3 via an ISDN network 2 and collects the maintenance information. The equipment 3 sends a diagnostic program start command to the equipment 1 via the network 2. Thus the relative information on the equipment 1 are sent to the equipment 3 via the network 2 for the benefit of solution of the fault. The equipment 3 stores collectively the received information in a file. Thus the maintenance center can study the factors of the fault based on a large quantity of accurate information stored collectively and then can surely cope with the user side.</abstract><edition>6</edition><oa>free_for_read</oa></addata></record> |
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| language | eng |
| recordid | cdi_epo_espacenet_JPH07203028A |
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| subjects | ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY TELEPHONIC COMMUNICATION TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION |
| title | MAINTENANCE INFORMATION COLLECTION SYSTEM AND MAINTENANCE CENTER TERMINAL EQUIPMENT AND USER TERMINAL EQUIPMENT CONSTITUTING THE SYSTEM |
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