FAILURE RESPONSE SUPPORT SYSTEM AND FAILURE RESPONSE SUPPORT METHOD
To provide a failure response support technology capable of responding to logs of various descriptive methods.SOLUTION: A failure response support system supports response to a failure generated in a device. The failure response support system stores response information for responding to each of a...
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| creator | MIMURA KAZU TAKEDA ERIKO KANZAKI HAJIME MORI HISATO |
| description | To provide a failure response support technology capable of responding to logs of various descriptive methods.SOLUTION: A failure response support system supports response to a failure generated in a device. The failure response support system stores response information for responding to each of a plurality of past failures in one or more device configurations, and a plurality of past log determination results indicating the result of a determination made on a device state according to a predetermined rule for a plurality of past logs concerning the plurality of past failures. The failure response support system determines an input log according to the predetermined rule, generates an input log determination result, selects at least one past log determination result that is the same as or similar to the input log determination result from the plurality of past log determination results, and outputs information on responses to the past failure that is associated with the selected past log determination result.SELECTED DRAWING: Figure 3
【課題】様々な記載方法のログに対応することができる障害対応支援技術を提供する。【解決手段】障害対応支援システムは、機器に発生した障害への対応を支援する。障害対応支援システムは、１以上の機器構成における複数の過去の障害それぞれへ対応するための対応情報と、前記複数の過去の障害に関する複数の過去ログに対して、所定ルールに従って機器状態について行われた判定の結果を示す、複数の過去ログ判定結果と、を格納する。障害対応支援システムは、入力されたログに対して前記所定ルールに従って判定を行い、入力ログ判定結果を生成し、前記複数の過去ログ判定結果から、前記入力ログ判定結果と同じまたは類似の少なくとも一方の過去ログ判定結果を選択し、選択された過去ログ判定結果と対応付けられる過去の障害への対応に関する情報を出力する。【選択図】図３ |
| format | Patent |
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【課題】様々な記載方法のログに対応することができる障害対応支援技術を提供する。【解決手段】障害対応支援システムは、機器に発生した障害への対応を支援する。障害対応支援システムは、１以上の機器構成における複数の過去の障害それぞれへ対応するための対応情報と、前記複数の過去の障害に関する複数の過去ログに対して、所定ルールに従って機器状態について行われた判定の結果を示す、複数の過去ログ判定結果と、を格納する。障害対応支援システムは、入力されたログに対して前記所定ルールに従って判定を行い、入力ログ判定結果を生成し、前記複数の過去ログ判定結果から、前記入力ログ判定結果と同じまたは類似の少なくとも一方の過去ログ判定結果を選択し、選択された過去ログ判定結果と対応付けられる過去の障害への対応に関する情報を出力する。【選択図】図３</description><language>eng ; jpn</language><subject>CALCULATING ; COMPUTING ; COUNTING ; ELECTRIC DIGITAL DATA PROCESSING ; PHYSICS</subject><creationdate>2024</creationdate><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktohtml>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&date=20240119&DB=EPODOC&CC=JP&NR=2024008455A$$EHTML$$P50$$Gepo$$Hfree_for_read</linktohtml><link.rule.ids>230,308,776,881,25542,76289</link.rule.ids><linktorsrc>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&date=20240119&DB=EPODOC&CC=JP&NR=2024008455A$$EView_record_in_European_Patent_Office$$FView_record_in_$$GEuropean_Patent_Office$$Hfree_for_read</linktorsrc></links><search><creatorcontrib>MIMURA KAZU</creatorcontrib><creatorcontrib>TAKEDA ERIKO</creatorcontrib><creatorcontrib>KANZAKI HAJIME</creatorcontrib><creatorcontrib>MORI HISATO</creatorcontrib><title>FAILURE RESPONSE SUPPORT SYSTEM AND FAILURE RESPONSE SUPPORT METHOD</title><description>To provide a failure response support technology capable of responding to logs of various descriptive methods.SOLUTION: A failure response support system supports response to a failure generated in a device. The failure response support system stores response information for responding to each of a plurality of past failures in one or more device configurations, and a plurality of past log determination results indicating the result of a determination made on a device state according to a predetermined rule for a plurality of past logs concerning the plurality of past failures. The failure response support system determines an input log according to the predetermined rule, generates an input log determination result, selects at least one past log determination result that is the same as or similar to the input log determination result from the plurality of past log determination results, and outputs information on responses to the past failure that is associated with the selected past log determination result.SELECTED DRAWING: Figure 3
【課題】様々な記載方法のログに対応することができる障害対応支援技術を提供する。【解決手段】障害対応支援システムは、機器に発生した障害への対応を支援する。障害対応支援システムは、１以上の機器構成における複数の過去の障害それぞれへ対応するための対応情報と、前記複数の過去の障害に関する複数の過去ログに対して、所定ルールに従って機器状態について行われた判定の結果を示す、複数の過去ログ判定結果と、を格納する。障害対応支援システムは、入力されたログに対して前記所定ルールに従って判定を行い、入力ログ判定結果を生成し、前記複数の過去ログ判定結果から、前記入力ログ判定結果と同じまたは類似の少なくとも一方の過去ログ判定結果を選択し、選択された過去ログ判定結果と対応付けられる過去の障害への対応に関する情報を出力する。【選択図】図３</description><subject>CALCULATING</subject><subject>COMPUTING</subject><subject>COUNTING</subject><subject>ELECTRIC DIGITAL DATA PROCESSING</subject><subject>PHYSICS</subject><fulltext>true</fulltext><rsrctype>patent</rsrctype><creationdate>2024</creationdate><recordtype>patent</recordtype><sourceid>EVB</sourceid><recordid>eNrjZHB2c_T0CQ1yVQhyDQ7w9wt2VQgODQjwDwpRCI4MDnH1VXD0c1HAqcbXNcTD34WHgTUtMac4lRdKczMoubmGOHvophbkx6cWFyQmp-allsR7BRgZGJkYGFiYmJo6GhOlCADIlSx7</recordid><startdate>20240119</startdate><enddate>20240119</enddate><creator>MIMURA KAZU</creator><creator>TAKEDA ERIKO</creator><creator>KANZAKI HAJIME</creator><creator>MORI HISATO</creator><scope>EVB</scope></search><sort><creationdate>20240119</creationdate><title>FAILURE RESPONSE SUPPORT SYSTEM AND FAILURE RESPONSE SUPPORT METHOD</title><author>MIMURA KAZU ; TAKEDA ERIKO ; KANZAKI HAJIME ; MORI HISATO</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-epo_espacenet_JP2024008455A3</frbrgroupid><rsrctype>patents</rsrctype><prefilter>patents</prefilter><language>eng ; jpn</language><creationdate>2024</creationdate><topic>CALCULATING</topic><topic>COMPUTING</topic><topic>COUNTING</topic><topic>ELECTRIC DIGITAL DATA PROCESSING</topic><topic>PHYSICS</topic><toplevel>online_resources</toplevel><creatorcontrib>MIMURA KAZU</creatorcontrib><creatorcontrib>TAKEDA ERIKO</creatorcontrib><creatorcontrib>KANZAKI HAJIME</creatorcontrib><creatorcontrib>MORI HISATO</creatorcontrib><collection>esp@cenet</collection></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext_linktorsrc</fulltext></delivery><addata><au>MIMURA KAZU</au><au>TAKEDA ERIKO</au><au>KANZAKI HAJIME</au><au>MORI HISATO</au><format>patent</format><genre>patent</genre><ristype>GEN</ristype><title>FAILURE RESPONSE SUPPORT SYSTEM AND FAILURE RESPONSE SUPPORT METHOD</title><date>2024-01-19</date><risdate>2024</risdate><abstract>To provide a failure response support technology capable of responding to logs of various descriptive methods.SOLUTION: A failure response support system supports response to a failure generated in a device. The failure response support system stores response information for responding to each of a plurality of past failures in one or more device configurations, and a plurality of past log determination results indicating the result of a determination made on a device state according to a predetermined rule for a plurality of past logs concerning the plurality of past failures. The failure response support system determines an input log according to the predetermined rule, generates an input log determination result, selects at least one past log determination result that is the same as or similar to the input log determination result from the plurality of past log determination results, and outputs information on responses to the past failure that is associated with the selected past log determination result.SELECTED DRAWING: Figure 3
【課題】様々な記載方法のログに対応することができる障害対応支援技術を提供する。【解決手段】障害対応支援システムは、機器に発生した障害への対応を支援する。障害対応支援システムは、１以上の機器構成における複数の過去の障害それぞれへ対応するための対応情報と、前記複数の過去の障害に関する複数の過去ログに対して、所定ルールに従って機器状態について行われた判定の結果を示す、複数の過去ログ判定結果と、を格納する。障害対応支援システムは、入力されたログに対して前記所定ルールに従って判定を行い、入力ログ判定結果を生成し、前記複数の過去ログ判定結果から、前記入力ログ判定結果と同じまたは類似の少なくとも一方の過去ログ判定結果を選択し、選択された過去ログ判定結果と対応付けられる過去の障害への対応に関する情報を出力する。【選択図】図３</abstract><oa>free_for_read</oa></addata></record> |
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| subjects | CALCULATING COMPUTING COUNTING ELECTRIC DIGITAL DATA PROCESSING PHYSICS |
| title | FAILURE RESPONSE SUPPORT SYSTEM AND FAILURE RESPONSE SUPPORT METHOD |
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