INFORMATION PROCESSING DEVICE, SYSTEM, EMERGENCY TREATMENT INSTRUCTION METHOD AND PROGRAM
PROBLEM TO BE SOLVED: To provide an information processing device, a system, an emergency treatment instruction method and a program, which enable a user of an apparatus in which a failure occurs to use the apparatus in which a failure occurs without imposing a burden on the user even in the case th...
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| creator | MIZUNO TETSUSHI GEN SONTO OKU TAKENORI MATSUMURA YUTAKA KOGA TAKEHARU MATSUSHIMA TAETOSHI HATANAKA SATOSHI NAGANO FUMIHIRO NISHIDA HIROSHI |
| description | PROBLEM TO BE SOLVED: To provide an information processing device, a system, an emergency treatment instruction method and a program, which enable a user of an apparatus in which a failure occurs to use the apparatus in which a failure occurs without imposing a burden on the user even in the case that a person in charge of maintenance cannot be dispatched when the failure occurs in the apparatus.SOLUTION: An information processing device includes a state information acquisition part 251 for acquiring state information on a state of an apparatus 10 in which a failure occurs from the apparatus 10, a checking part 253 for checking the existence/absence of a person in charge of maintenance in a non-working state among a plurality of persons in charge of maintenance, a specification part 257 for specifying a type of the failure that occurs in the apparatus 10 on the basis of the acquired state information, and an instruction part 259 for instructing the apparatus 10 to output an emergency treatment method for avoiding the failure of the specified type to use the apparatus 10 if there is no person in charge of maintenance in a non-working state among the plurality of persons in charge of maintenance.SELECTED DRAWING: Figure 6
【課題】機器に障害が発生した際に保守担当者を派遣できない場合であっても、当該障害が発生した機器の利用者に負担をかけずに当該障害が発生した機器を利用させることが可能な情報処理装置、システム、応急処置指示方法及びプログラムを提供する。【解決手段】障害が発生した機器１０から、当該機器１０の状態に関する状態情報を取得する状態情報取得部２５１と、複数の保守担当者のうち非稼働状態の保守担当者の有無を確認する確認部２５３と、取得された状態情報に基づいて、機器１０に発生した障害の種別を特定する特定部２５７と、複数の保守担当者の中に非稼働状態の保守担当者がいない場合、特定された種別の障害を回避して機器１０を利用させる応急処置方法の出力を機器１０に指示する指示部２５９と、を備える。【選択図】図６ |
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【課題】機器に障害が発生した際に保守担当者を派遣できない場合であっても、当該障害が発生した機器の利用者に負担をかけずに当該障害が発生した機器を利用させることが可能な情報処理装置、システム、応急処置指示方法及びプログラムを提供する。【解決手段】障害が発生した機器１０から、当該機器１０の状態に関する状態情報を取得する状態情報取得部２５１と、複数の保守担当者のうち非稼働状態の保守担当者の有無を確認する確認部２５３と、取得された状態情報に基づいて、機器１０に発生した障害の種別を特定する特定部２５７と、複数の保守担当者の中に非稼働状態の保守担当者がいない場合、特定された種別の障害を回避して機器１０を利用させる応急処置方法の出力を機器１０に指示する指示部２５９と、を備える。【選択図】図６</description><language>eng ; jpn</language><subject>CALCULATING ; COMPUTING ; COUNTING ; DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ; ELECTRIC DIGITAL DATA PROCESSING ; PHYSICS ; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR</subject><creationdate>2017</creationdate><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktohtml>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&date=20171130&DB=EPODOC&CC=JP&NR=2017211779A$$EHTML$$P50$$Gepo$$Hfree_for_read</linktohtml><link.rule.ids>230,308,780,885,25562,76317</link.rule.ids><linktorsrc>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&date=20171130&DB=EPODOC&CC=JP&NR=2017211779A$$EView_record_in_European_Patent_Office$$FView_record_in_$$GEuropean_Patent_Office$$Hfree_for_read</linktorsrc></links><search><creatorcontrib>MIZUNO TETSUSHI</creatorcontrib><creatorcontrib>GEN SONTO</creatorcontrib><creatorcontrib>OKU TAKENORI</creatorcontrib><creatorcontrib>MATSUMURA YUTAKA</creatorcontrib><creatorcontrib>KOGA TAKEHARU</creatorcontrib><creatorcontrib>MATSUSHIMA TAETOSHI</creatorcontrib><creatorcontrib>HATANAKA SATOSHI</creatorcontrib><creatorcontrib>NAGANO FUMIHIRO</creatorcontrib><creatorcontrib>NISHIDA HIROSHI</creatorcontrib><title>INFORMATION PROCESSING DEVICE, SYSTEM, EMERGENCY TREATMENT INSTRUCTION METHOD AND PROGRAM</title><description>PROBLEM TO BE SOLVED: To provide an information processing device, a system, an emergency treatment instruction method and a program, which enable a user of an apparatus in which a failure occurs to use the apparatus in which a failure occurs without imposing a burden on the user even in the case that a person in charge of maintenance cannot be dispatched when the failure occurs in the apparatus.SOLUTION: An information processing device includes a state information acquisition part 251 for acquiring state information on a state of an apparatus 10 in which a failure occurs from the apparatus 10, a checking part 253 for checking the existence/absence of a person in charge of maintenance in a non-working state among a plurality of persons in charge of maintenance, a specification part 257 for specifying a type of the failure that occurs in the apparatus 10 on the basis of the acquired state information, and an instruction part 259 for instructing the apparatus 10 to output an emergency treatment method for avoiding the failure of the specified type to use the apparatus 10 if there is no person in charge of maintenance in a non-working state among the plurality of persons in charge of maintenance.SELECTED DRAWING: Figure 6
【課題】機器に障害が発生した際に保守担当者を派遣できない場合であっても、当該障害が発生した機器の利用者に負担をかけずに当該障害が発生した機器を利用させることが可能な情報処理装置、システム、応急処置指示方法及びプログラムを提供する。【解決手段】障害が発生した機器１０から、当該機器１０の状態に関する状態情報を取得する状態情報取得部２５１と、複数の保守担当者のうち非稼働状態の保守担当者の有無を確認する確認部２５３と、取得された状態情報に基づいて、機器１０に発生した障害の種別を特定する特定部２５７と、複数の保守担当者の中に非稼働状態の保守担当者がいない場合、特定された種別の障害を回避して機器１０を利用させる応急処置方法の出力を機器１０に指示する指示部２５９と、を備える。【選択図】図６</description><subject>CALCULATING</subject><subject>COMPUTING</subject><subject>COUNTING</subject><subject>DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES</subject><subject>ELECTRIC DIGITAL DATA PROCESSING</subject><subject>PHYSICS</subject><subject>SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR</subject><fulltext>true</fulltext><rsrctype>patent</rsrctype><creationdate>2017</creationdate><recordtype>patent</recordtype><sourceid>EVB</sourceid><recordid>eNqNjLEKwjAUALM4iPoPD-cKtg7BMSSvaYS8lOQpZCpF4iRaqP-PKH6A0y13txTZURuiV-wCQR-DxpQcWTB4cRorSDkx-grQY7RIOgNHVOyRGBwljmf9TT1yFwwoMp-LjcqvxeI23uey-XElti2y7nZleg5lnsZreZTXcOqbfS2bupbyqA5_SW_E_DJv</recordid><startdate>20171130</startdate><enddate>20171130</enddate><creator>MIZUNO TETSUSHI</creator><creator>GEN SONTO</creator><creator>OKU TAKENORI</creator><creator>MATSUMURA YUTAKA</creator><creator>KOGA TAKEHARU</creator><creator>MATSUSHIMA TAETOSHI</creator><creator>HATANAKA SATOSHI</creator><creator>NAGANO FUMIHIRO</creator><creator>NISHIDA HIROSHI</creator><scope>EVB</scope></search><sort><creationdate>20171130</creationdate><title>INFORMATION PROCESSING DEVICE, SYSTEM, EMERGENCY TREATMENT INSTRUCTION METHOD AND PROGRAM</title><author>MIZUNO TETSUSHI ; GEN SONTO ; OKU TAKENORI ; MATSUMURA YUTAKA ; KOGA TAKEHARU ; MATSUSHIMA TAETOSHI ; HATANAKA SATOSHI ; NAGANO FUMIHIRO ; NISHIDA HIROSHI</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-epo_espacenet_JP2017211779A3</frbrgroupid><rsrctype>patents</rsrctype><prefilter>patents</prefilter><language>eng ; jpn</language><creationdate>2017</creationdate><topic>CALCULATING</topic><topic>COMPUTING</topic><topic>COUNTING</topic><topic>DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES</topic><topic>ELECTRIC DIGITAL DATA PROCESSING</topic><topic>PHYSICS</topic><topic>SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR</topic><toplevel>online_resources</toplevel><creatorcontrib>MIZUNO TETSUSHI</creatorcontrib><creatorcontrib>GEN SONTO</creatorcontrib><creatorcontrib>OKU TAKENORI</creatorcontrib><creatorcontrib>MATSUMURA YUTAKA</creatorcontrib><creatorcontrib>KOGA TAKEHARU</creatorcontrib><creatorcontrib>MATSUSHIMA TAETOSHI</creatorcontrib><creatorcontrib>HATANAKA SATOSHI</creatorcontrib><creatorcontrib>NAGANO FUMIHIRO</creatorcontrib><creatorcontrib>NISHIDA HIROSHI</creatorcontrib><collection>esp@cenet</collection></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext_linktorsrc</fulltext></delivery><addata><au>MIZUNO TETSUSHI</au><au>GEN SONTO</au><au>OKU TAKENORI</au><au>MATSUMURA YUTAKA</au><au>KOGA TAKEHARU</au><au>MATSUSHIMA TAETOSHI</au><au>HATANAKA SATOSHI</au><au>NAGANO FUMIHIRO</au><au>NISHIDA HIROSHI</au><format>patent</format><genre>patent</genre><ristype>GEN</ristype><title>INFORMATION PROCESSING DEVICE, SYSTEM, EMERGENCY TREATMENT INSTRUCTION METHOD AND PROGRAM</title><date>2017-11-30</date><risdate>2017</risdate><abstract>PROBLEM TO BE SOLVED: To provide an information processing device, a system, an emergency treatment instruction method and a program, which enable a user of an apparatus in which a failure occurs to use the apparatus in which a failure occurs without imposing a burden on the user even in the case that a person in charge of maintenance cannot be dispatched when the failure occurs in the apparatus.SOLUTION: An information processing device includes a state information acquisition part 251 for acquiring state information on a state of an apparatus 10 in which a failure occurs from the apparatus 10, a checking part 253 for checking the existence/absence of a person in charge of maintenance in a non-working state among a plurality of persons in charge of maintenance, a specification part 257 for specifying a type of the failure that occurs in the apparatus 10 on the basis of the acquired state information, and an instruction part 259 for instructing the apparatus 10 to output an emergency treatment method for avoiding the failure of the specified type to use the apparatus 10 if there is no person in charge of maintenance in a non-working state among the plurality of persons in charge of maintenance.SELECTED DRAWING: Figure 6
【課題】機器に障害が発生した際に保守担当者を派遣できない場合であっても、当該障害が発生した機器の利用者に負担をかけずに当該障害が発生した機器を利用させることが可能な情報処理装置、システム、応急処置指示方法及びプログラムを提供する。【解決手段】障害が発生した機器１０から、当該機器１０の状態に関する状態情報を取得する状態情報取得部２５１と、複数の保守担当者のうち非稼働状態の保守担当者の有無を確認する確認部２５３と、取得された状態情報に基づいて、機器１０に発生した障害の種別を特定する特定部２５７と、複数の保守担当者の中に非稼働状態の保守担当者がいない場合、特定された種別の障害を回避して機器１０を利用させる応急処置方法の出力を機器１０に指示する指示部２５９と、を備える。【選択図】図６</abstract><oa>free_for_read</oa></addata></record> |
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| subjects | CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC DIGITAL DATA PROCESSING PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR |
| title | INFORMATION PROCESSING DEVICE, SYSTEM, EMERGENCY TREATMENT INSTRUCTION METHOD AND PROGRAM |
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