USER INTERFACE METHOD, SUCH AS FOR CUSTOMER SELF-SUPPORT ON MOBILE DEVICE

PROBLEM TO BE SOLVED: To provide a method for providing a localized context-sensitive user interface (100) for a mobile device. SOLUTION: The mobile device may automatically display (120) information received from a network, and update setting on the device when a network state is changed. A user in...

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Bibliographische Detailangaben
Hauptverfasser: RUSH KELDON, ROUNDTREE BRIAN, ALLAN KEVIN, BEINIKIS LINDA
Format: Patent
Sprache:eng
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Zusammenfassung:PROBLEM TO BE SOLVED: To provide a method for providing a localized context-sensitive user interface (100) for a mobile device. SOLUTION: The mobile device may automatically display (120) information received from a network, and update setting on the device when a network state is changed. A user interface for readily accessing common functions permits efficient navigation on a mobile device. In addition, help buttons (110) are provided that allow subscribers to access customer support services without dialing a customer support number. COPYRIGHT: (C)2011,JPO&INPIT