CUSTOMER SERVICE PROVISION/COMMODITY TREND GRASP SYSTEM, METHOD AND PROGRAM

PROBLEM TO BE SOLVED: To allow a customer to easily acquire incentive by electronic data and to allow a store side to enlarge commodity sales opportunity, when the customer comes to the store and browses a commodity. SOLUTION: The customer photographs a two-dimensional bar code 103 by a camera-equip...

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1. Verfasser:	YOSHIDA MASAKATSU
Format:	Patent
Sprache:	eng
Schlagworte:	CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC DIGITAL DATA PROCESSING PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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creator	YOSHIDA MASAKATSU
description	PROBLEM TO BE SOLVED: To allow a customer to easily acquire incentive by electronic data and to allow a store side to enlarge commodity sales opportunity, when the customer comes to the store and browses a commodity. SOLUTION: The customer photographs a two-dimensional bar code 103 by a camera-equipped portable terminal 101. The camera-equipped portable terminal 101 transmits an application ID stored in a memory 205 and a store ID or the like extracted by analyzing the two-dimensional bar code 103 to a Web/authentication server 104. The Web/authentication server 104 authenticates the customer by use of the application ID. When questionnaire requirement is absent, a commodity server 105 extracts incentive information from an incentive information DB 225, and transmits it to the camera-equipped portable terminal 101. When the questionnaire requirement is present, the commodity server 105 extracts questionnaire information from a questionnaire contents information DB 223, transmits it to the camera-equipped portable terminal 101, then extracts and transmits the more valuable incentive information. COPYRIGHT: (C)2006,JPO&NCIPI
format	Patent
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SOLUTION: The customer photographs a two-dimensional bar code 103 by a camera-equipped portable terminal 101. The camera-equipped portable terminal 101 transmits an application ID stored in a memory 205 and a store ID or the like extracted by analyzing the two-dimensional bar code 103 to a Web/authentication server 104. The Web/authentication server 104 authenticates the customer by use of the application ID. When questionnaire requirement is absent, a commodity server 105 extracts incentive information from an incentive information DB 225, and transmits it to the camera-equipped portable terminal 101. When the questionnaire requirement is present, the commodity server 105 extracts questionnaire information from a questionnaire contents information DB 223, transmits it to the camera-equipped portable terminal 101, then extracts and transmits the more valuable incentive information. 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SOLUTION: The customer photographs a two-dimensional bar code 103 by a camera-equipped portable terminal 101. The camera-equipped portable terminal 101 transmits an application ID stored in a memory 205 and a store ID or the like extracted by analyzing the two-dimensional bar code 103 to a Web/authentication server 104. The Web/authentication server 104 authenticates the customer by use of the application ID. When questionnaire requirement is absent, a commodity server 105 extracts incentive information from an incentive information DB 225, and transmits it to the camera-equipped portable terminal 101. When the questionnaire requirement is present, the commodity server 105 extracts questionnaire information from a questionnaire contents information DB 223, transmits it to the camera-equipped portable terminal 101, then extracts and transmits the more valuable incentive information. 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SOLUTION: The customer photographs a two-dimensional bar code 103 by a camera-equipped portable terminal 101. The camera-equipped portable terminal 101 transmits an application ID stored in a memory 205 and a store ID or the like extracted by analyzing the two-dimensional bar code 103 to a Web/authentication server 104. The Web/authentication server 104 authenticates the customer by use of the application ID. When questionnaire requirement is absent, a commodity server 105 extracts incentive information from an incentive information DB 225, and transmits it to the camera-equipped portable terminal 101. When the questionnaire requirement is present, the commodity server 105 extracts questionnaire information from a questionnaire contents information DB 223, transmits it to the camera-equipped portable terminal 101, then extracts and transmits the more valuable incentive information. COPYRIGHT: (C)2006,JPO&NCIPI</abstract><edition>7</edition><oa>free_for_read</oa></addata></record>
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language	eng
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subjects	CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC DIGITAL DATA PROCESSING PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
title	CUSTOMER SERVICE PROVISION/COMMODITY TREND GRASP SYSTEM, METHOD AND PROGRAM
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