VOICEMAIL FILTERING AND TRANSCRIPTION

Systems and methods for voicemail filtering and transcription are described herein. According to various embodiments, an integrated communication system performs filtering and transcription of voicemail messages ("voicemails") and forwards the voicemails via email to a user's email-ca...

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Hauptverfasser: SKAKKEBAEK, JENS ULRIK JU, FITZGERALD, CARY W. CW
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creator SKAKKEBAEK, JENS ULRIK JU
FITZGERALD, CARY W. CW
description Systems and methods for voicemail filtering and transcription are described herein. According to various embodiments, an integrated communication system performs filtering and transcription of voicemail messages ("voicemails") and forwards the voicemails via email to a user's email-capable device. Filtering includes generating a priority flag based on a word search of the voicemail. The integrated communication system further performs a rough transcription of the voicemail, either automatically or on demand as specified by the user. According to embodiments, the rough transcription is entered as text in an email that is sent to the user. In an embodiment, a user may request a refined transcription of the voicemail by pressing a button on the user's device. In an embodiment, the rough transcription is replaced by the refined transcription in the original email and the original is marked "unread" in the user's email inbox on the user's device.
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language chi ; eng
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subjects CALCULATING
COMPUTING
COUNTING
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRIC DIGITAL DATA PROCESSING
ELECTRICITY
PHYSICS
TELEPHONIC COMMUNICATION
title VOICEMAIL FILTERING AND TRANSCRIPTION
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