INTELLIGENT, PERSONALIZED, AND DYNAMIC CHATBOT CONVERSATION
The disclosed technology is generally directed to chatbot conversation management. In one example of the technology, a generic model associated with a first property associated with a chatbot manager is received. The generic model is generated based on machine learning. A refined model that is assoc...
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| creator | ABDELMOTALEB, Ahmed Mostafa Othman ABDELREHEEM, Eslam Kamal Abdelaal MOUSSA, Mohammed Mustafa Mohammed Ali CHANDRAMOHAN, Senthilkumar AFTAB, Omar ZHANG, Yi |
| description | The disclosed technology is generally directed to chatbot conversation management. In one example of the technology, a generic model associated with a first property associated with a chatbot manager is received. The generic model is generated based on machine learning. A refined model that is associated with the first property is generated based on the generic model and a first plurality of phrases. A first conversation is held between a chatbot and an end user. Upon determining that the value of the first property for the end user is not stored in the database, via the chatbot, during the first conversation, the refined model is used to dynamically ask questions to the end user to determine a value of the first property for the end user. In a second conversation between the chatbot and the end user, the value of the first property for the end user is referenced. |
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In one example of the technology, a generic model associated with a first property associated with a chatbot manager is received. The generic model is generated based on machine learning. A refined model that is associated with the first property is generated based on the generic model and a first plurality of phrases. A first conversation is held between a chatbot and an end user. Upon determining that the value of the first property for the end user is not stored in the database, via the chatbot, during the first conversation, the refined model is used to dynamically ask questions to the end user to determine a value of the first property for the end user. 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In one example of the technology, a generic model associated with a first property associated with a chatbot manager is received. The generic model is generated based on machine learning. A refined model that is associated with the first property is generated based on the generic model and a first plurality of phrases. A first conversation is held between a chatbot and an end user. Upon determining that the value of the first property for the end user is not stored in the database, via the chatbot, during the first conversation, the refined model is used to dynamically ask questions to the end user to determine a value of the first property for the end user. In a second conversation between the chatbot and the end user, the value of the first property for the end user is referenced.</description><subject>CALCULATING</subject><subject>COMPUTING</subject><subject>COUNTING</subject><subject>ELECTRIC DIGITAL DATA PROCESSING</subject><subject>PHYSICS</subject><fulltext>true</fulltext><rsrctype>patent</rsrctype><creationdate>2024</creationdate><recordtype>patent</recordtype><sourceid>EVB</sourceid><recordid>eNrjZLD29Atx9fHxdHf1C9FRCHANCvb3c_TxjHJ10VFw9HNRcIn0c_T1dFZw9nAMcfIPUXD29wsDKnIM8fT342FgTUvMKU7lhdLcDApuriHOHrqpBfnxqcUFicmpeakl8a4BJsbGBhbGxo6GxkQoAQCXOSj5</recordid><startdate>20240306</startdate><enddate>20240306</enddate><creator>ABDELMOTALEB, Ahmed Mostafa Othman</creator><creator>ABDELREHEEM, Eslam Kamal Abdelaal</creator><creator>MOUSSA, Mohammed Mustafa Mohammed Ali</creator><creator>CHANDRAMOHAN, Senthilkumar</creator><creator>AFTAB, Omar</creator><creator>ZHANG, Yi</creator><scope>EVB</scope></search><sort><creationdate>20240306</creationdate><title>INTELLIGENT, PERSONALIZED, AND DYNAMIC CHATBOT CONVERSATION</title><author>ABDELMOTALEB, Ahmed Mostafa Othman ; ABDELREHEEM, Eslam Kamal Abdelaal ; MOUSSA, Mohammed Mustafa Mohammed Ali ; CHANDRAMOHAN, Senthilkumar ; AFTAB, Omar ; ZHANG, Yi</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-epo_espacenet_EP4330833A13</frbrgroupid><rsrctype>patents</rsrctype><prefilter>patents</prefilter><language>eng ; fre ; ger</language><creationdate>2024</creationdate><topic>CALCULATING</topic><topic>COMPUTING</topic><topic>COUNTING</topic><topic>ELECTRIC DIGITAL DATA PROCESSING</topic><topic>PHYSICS</topic><toplevel>online_resources</toplevel><creatorcontrib>ABDELMOTALEB, Ahmed Mostafa Othman</creatorcontrib><creatorcontrib>ABDELREHEEM, Eslam Kamal Abdelaal</creatorcontrib><creatorcontrib>MOUSSA, Mohammed Mustafa Mohammed Ali</creatorcontrib><creatorcontrib>CHANDRAMOHAN, Senthilkumar</creatorcontrib><creatorcontrib>AFTAB, Omar</creatorcontrib><creatorcontrib>ZHANG, Yi</creatorcontrib><collection>esp@cenet</collection></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext_linktorsrc</fulltext></delivery><addata><au>ABDELMOTALEB, Ahmed Mostafa Othman</au><au>ABDELREHEEM, Eslam Kamal Abdelaal</au><au>MOUSSA, Mohammed Mustafa Mohammed Ali</au><au>CHANDRAMOHAN, Senthilkumar</au><au>AFTAB, Omar</au><au>ZHANG, Yi</au><format>patent</format><genre>patent</genre><ristype>GEN</ristype><title>INTELLIGENT, PERSONALIZED, AND DYNAMIC CHATBOT CONVERSATION</title><date>2024-03-06</date><risdate>2024</risdate><abstract>The disclosed technology is generally directed to chatbot conversation management. In one example of the technology, a generic model associated with a first property associated with a chatbot manager is received. The generic model is generated based on machine learning. A refined model that is associated with the first property is generated based on the generic model and a first plurality of phrases. A first conversation is held between a chatbot and an end user. Upon determining that the value of the first property for the end user is not stored in the database, via the chatbot, during the first conversation, the refined model is used to dynamically ask questions to the end user to determine a value of the first property for the end user. In a second conversation between the chatbot and the end user, the value of the first property for the end user is referenced.</abstract><oa>free_for_read</oa></addata></record> |
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| subjects | CALCULATING COMPUTING COUNTING ELECTRIC DIGITAL DATA PROCESSING PHYSICS |
| title | INTELLIGENT, PERSONALIZED, AND DYNAMIC CHATBOT CONVERSATION |
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