MACHINE LEARNING MODEL AND ASSOCIATED METHODS THEREOF FOR PROVIDING AUTOMATED SUPPORT

Computing technology for managing support requests are provided. The technology includes a processor executable application programming interface (API) that receives a support case indicating a problem associated with a device. The API utilizes a training model to predict a problem category for the...

Ausführliche Beschreibung

Bibliographische Detailangaben

Hauptverfasser:	BHAMIDIPATI, Vedavyas, V, Prajwal
Format:	Patent
Sprache:	eng ; fre ; ger
Schlagworte:	CALCULATING COMPUTING COUNTING ELECTRIC DIGITAL DATA PROCESSING PHYSICS
Online-Zugang:	Volltext bestellen
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