SYSTEMS AND METHODS FOR IMPROVEMENTS TO USER EXPERIENCE TESTING

Systems and methods for transcription analysis of a recording are provided. The recording includes an audio and screenshot/video portion. The audio portion is transcribed using a machine learned model. Models may be selected by the recording quality and potentially accents or other speech patterns t...

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Bibliographische Detailangaben
Hauptverfasser: RECOLONS, Albert, BARBA, Anna, IBANEZ, Jordi, MESTRES, Xavier, DEL CASTILLO, Francesc, DE LA NUEZ, Alfonso, JENSEN, Andrew
Format: Patent
Sprache:eng ; fre ; ger
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Zusammenfassung:Systems and methods for transcription analysis of a recording are provided. The recording includes an audio and screenshot/video portion. The audio portion is transcribed using a machine learned model. Models may be selected by the recording quality and potentially accents or other speech patterns that are present. The transcription is then linked to the video/screen capture chronology, so that automatic scrolling is enabled, clip selection from the transcription, and searching to a video time is possible. There is improvements to user experience question generation, review of study results, and in managing the study participants.