CALL MANAGEMENT SYSTEM FOR A DISPATCH CENTER

Methods and systems for improving a call queue at a dispatch center. One system includes an electronic computing device communicatively coupled to a first call workstation and a second call workstation. The electronic computing device includes an electronic processor configured to receive a first ca...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: FORD, Doris E, FIRPO, Isabel, HILLMAN, Jill M, REDDY, Vinayak, SNYDER, Marcus P, GUPTA, Parveen
Format: Patent
Sprache:eng ; fre ; ger
Schlagworte:
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