METHOD AND APPARATUS FOR SLA MANAGEMENT IN DISTRIBUTED CLOUD ENVIRONMENTS

METHOD AND APPARATUS FOR SLA MANAGEMENT IN DISTRIBUTED CLOUD ENVIRONMENTS

Methods and apparatus are provided for Service Level Agreement managements in distributed cloud environments. A method comprises monitoring enforcements of Service Level Agreements for services provided to a plurality of tenants by a cloud provider; detecting a possible Service Level Agreement viola...

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Hauptverfasser: ADAM, Iris, MAHIEU, Stephane, PING, Jing
Format: Patent
Sprache:eng ; fre ; ger
Schlagworte:
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
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creator ADAM, Iris
MAHIEU, Stephane
PING, Jing
description Methods and apparatus are provided for Service Level Agreement managements in distributed cloud environments. A method comprises monitoring enforcements of Service Level Agreements for services provided to a plurality of tenants by a cloud provider; detecting a possible Service Level Agreement violation for a service provided to one tenant of the plurality of tenants, wherein the possible Service Level Agreement violation is related to performance or security requirements; and automatically mitigating the possible Service Level Agreement violation with cooperation with at least one of a cloud manager and a security management system of the cloud provider. The possible Service Level Agreement violation can involve a possible confliction between performance requirements and security requirements, and mitigating the possible Service Level Agreement violation comprises resolving the possible confiction for self-healing. Methods for an automatic Service Level Agreement update is also provided.
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subjects ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
title METHOD AND APPARATUS FOR SLA MANAGEMENT IN DISTRIBUTED CLOUD ENVIRONMENTS
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