SYSTEMS AND METHODS FOR PROCESSING A CONVERSATION MESSAGE
The present disclosure is related to systems and methods for processing a conversation message. The method includes receiving the conversation message from the client terminal via the data exchange port. The method also includes determining whether the conversation message is associated with at leas...
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Format: | Patent |
Sprache: | eng ; fre ; ger |
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Zusammenfassung: | The present disclosure is related to systems and methods for processing a conversation message. The method includes receiving the conversation message from the client terminal via the data exchange port. The method also includes determining whether the conversation message is associated with at least one pre-set topic category. The method also includes determining a topic category associated with the conversation message based on a prior conversation message in response to a determination that the conversation message is not associated with at least one pre-set topic category. The method further includes determining a semantics associated with the conversation message based on the topic category and the conversation message. The method still further includes generating a response to the conversation message based on the determined semantics to be transmitted to the service system implemented on the client terminal via the data exchange port. |
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