METHOD FOR REMOTE SUPPORT OF ELECTRIC DRIVE APPARATUS

The invention relates to electric drive apparatuses used in different industries for different applications more particularly to a method for remote support of an electric drive apparatus. The method comprises: establishing a live support session with virtual drive assistance between a first apparat...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: Lalu, Jarkko, Hu, Zhongliang
Format: Patent
Sprache:eng ; fre ; ger
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Beschreibung
Zusammenfassung:The invention relates to electric drive apparatuses used in different industries for different applications more particularly to a method for remote support of an electric drive apparatus. The method comprises: establishing a live support session with virtual drive assistance between a first apparatus and a third apparatus in the remote support site, said first apparatus having a connection with a local electric drive apparatus in a local site, and said third apparatus having a connection to a virtual drive tool for virtual drive assistance; downloading by said third apparatus from said first apparatus parameter settings and other relevant process information of the local electric drive apparatus to said third apparatus; and controlling and/or operating said virtual drive tool by said third apparatus to provide assistance to a user of said first apparatus.