METHOD FOR REMOTE SUPPORT OF ELECTRIC DRIVE APPARATUS
The invention relates to electric drive apparatuses used in different industries for different applications more particularly to a method for remote support of an electric drive apparatus. The method comprises: establishing a live support session with virtual drive assistance between a first apparat...
Gespeichert in:
Hauptverfasser: | , |
---|---|
Format: | Patent |
Sprache: | eng ; fre ; ger |
Schlagworte: | |
Online-Zugang: | Volltext bestellen |
Tags: |
Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
|
Zusammenfassung: | The invention relates to electric drive apparatuses used in different industries for different applications more particularly to a method for remote support of an electric drive apparatus. The method comprises: establishing a live support session with virtual drive assistance between a first apparatus and a third apparatus in the remote support site, said first apparatus having a connection with a local electric drive apparatus in a local site, and said third apparatus having a connection to a virtual drive tool for virtual drive assistance; downloading by said third apparatus from said first apparatus parameter settings and other relevant process information of the local electric drive apparatus to said third apparatus; and controlling and/or operating said virtual drive tool by said third apparatus to provide assistance to a user of said first apparatus. |
---|