Programatic computer diagnosis and resolution and automated reporting and updating of the same

Programmatically diagnosing the root cause of a problem in a computing system. Events are monitored within an operating system, and at least a subset of the events are logged to a log file. In response to the detection of error condition(s), a diagnostics module is invoked. The diagnostics module qu...

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Bibliographische Detailangaben
Hauptverfasser: FORTIN, MICHAEL RICHARD, RITZ, ANDREW, SMITH, JONATHAN VINES, PANG, JEE FUNG, JUDGE, NICHOLAS STEPHEN
Format: Patent
Sprache:eng
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