APPARATUS, SYSTEMS AND METHODS FOR ONLINE, MULTI-PARCEL, MULTI-CARRIER, MULTI-SERVICE PARCEL RETURNS SHIPPING MANAGEMENT

The present invention provides a computer system (the "Return System") that provides multi-carrier shipment rating, shipment labeling, shipment tracking, shipment tracking management reports, returns analysis and returns management reporting. In an exemplary embodiment, the Return System h...

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Hauptverfasser: GLAVIN, DENNIS, LIU, JINYUE, BEAN, SCOTT, JOSEPH, MCLAUGHLIN, PAUL, R, WILLIAMS, DANIEL, F, KRETT, LORY, ELIZABETH, ANTUSH, RICHARD, M, MEYER, SCOTT, DIETZ, JOHN, M, BILIBIN, PAUL, SMITH, WILLIAM, W., III, BENNETT, DAVID, ALLISON, TEGLOVIC, STEPHEN, M, HU, SEAN, MENTZER, CHARLES, D, GOLDHABER, LYNN, SHAINDELL
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creator GLAVIN, DENNIS
LIU, JINYUE
BEAN, SCOTT, JOSEPH
MCLAUGHLIN, PAUL, R
WILLIAMS, DANIEL, F
KRETT, LORY, ELIZABETH
ANTUSH, RICHARD, M
MEYER, SCOTT
DIETZ, JOHN, M
BILIBIN, PAUL
SMITH, WILLIAM, W., III
BENNETT, DAVID, ALLISON
TEGLOVIC, STEPHEN, M
HU, SEAN
MENTZER, CHARLES, D
GOLDHABER, LYNN, SHAINDELL
description The present invention provides a computer system (the "Return System") that provides multi-carrier shipment rating, shipment labeling, shipment tracking, shipment tracking management reports, returns analysis and returns management reporting. In an exemplary embodiment, the Return System has three major components: 1.) A Returns Manager Subsystem that provides a user interface to each Merchant to setup the Merchant's account, setup the Merchant's return policy and rules, and to monitor the status and movement of return shipments; 2.) A Consumer Returns Subsystem that provides each consumer using the Returns System with an online user interface that leads the consumer through the returns process, displays the return policies and rules to the consumer, provides shipping document to ship the return package if appropriate, and permits the consumer to track their return shipments; and 3.) a Returns Processing Subsystem that, in the exemplary embodiment, provides background shipping and tracking functionality.
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In an exemplary embodiment, the Return System has three major components: 1.) A Returns Manager Subsystem that provides a user interface to each Merchant to setup the Merchant's account, setup the Merchant's return policy and rules, and to monitor the status and movement of return shipments; 2.) A Consumer Returns Subsystem that provides each consumer using the Returns System with an online user interface that leads the consumer through the returns process, displays the return policies and rules to the consumer, provides shipping document to ship the return package if appropriate, and permits the consumer to track their return shipments; and 3.) a Returns Processing Subsystem that, in the exemplary embodiment, provides background shipping and tracking functionality.</description><edition>7</edition><language>eng ; fre ; ger</language><subject>CALCULATING ; COMPUTING ; CONVEYING ; COUNTING ; DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ; HANDLING THIN OR FILAMENTARY MATERIAL ; PACKING ; PERFORMING OPERATIONS ; PHYSICS ; PNEUMATIC TUBE CONVEYORS ; SHOP CONVEYOR SYSTEMS ; STORING ; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR ; TRANSPORT OR STORAGE DEVICES, e.g. CONVEYORS FOR LOADING ORTIPPING ; TRANSPORTING</subject><creationdate>2003</creationdate><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktohtml>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&amp;date=20030122&amp;DB=EPODOC&amp;CC=EP&amp;NR=1277148A1$$EHTML$$P50$$Gepo$$Hfree_for_read</linktohtml><link.rule.ids>230,308,776,881,25542,76290</link.rule.ids><linktorsrc>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&amp;date=20030122&amp;DB=EPODOC&amp;CC=EP&amp;NR=1277148A1$$EView_record_in_European_Patent_Office$$FView_record_in_$$GEuropean_Patent_Office$$Hfree_for_read</linktorsrc></links><search><creatorcontrib>GLAVIN, DENNIS</creatorcontrib><creatorcontrib>LIU, JINYUE</creatorcontrib><creatorcontrib>BEAN, SCOTT, JOSEPH</creatorcontrib><creatorcontrib>MCLAUGHLIN, PAUL, R</creatorcontrib><creatorcontrib>WILLIAMS, DANIEL, F</creatorcontrib><creatorcontrib>KRETT, LORY, ELIZABETH</creatorcontrib><creatorcontrib>ANTUSH, RICHARD, M</creatorcontrib><creatorcontrib>MEYER, SCOTT</creatorcontrib><creatorcontrib>DIETZ, JOHN, M</creatorcontrib><creatorcontrib>BILIBIN, PAUL</creatorcontrib><creatorcontrib>SMITH, WILLIAM, W., III</creatorcontrib><creatorcontrib>BENNETT, DAVID, ALLISON</creatorcontrib><creatorcontrib>TEGLOVIC, STEPHEN, M</creatorcontrib><creatorcontrib>HU, SEAN</creatorcontrib><creatorcontrib>MENTZER, CHARLES, D</creatorcontrib><creatorcontrib>GOLDHABER, LYNN, SHAINDELL</creatorcontrib><title>APPARATUS, SYSTEMS AND METHODS FOR ONLINE, MULTI-PARCEL, MULTI-CARRIER, MULTI-SERVICE PARCEL RETURNS SHIPPING MANAGEMENT</title><description>The present invention provides a computer system (the "Return System") that provides multi-carrier shipment rating, shipment labeling, shipment tracking, shipment tracking management reports, returns analysis and returns management reporting. 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In an exemplary embodiment, the Return System has three major components: 1.) A Returns Manager Subsystem that provides a user interface to each Merchant to setup the Merchant's account, setup the Merchant's return policy and rules, and to monitor the status and movement of return shipments; 2.) A Consumer Returns Subsystem that provides each consumer using the Returns System with an online user interface that leads the consumer through the returns process, displays the return policies and rules to the consumer, provides shipping document to ship the return package if appropriate, and permits the consumer to track their return shipments; and 3.) a Returns Processing Subsystem that, in the exemplary embodiment, provides background shipping and tracking functionality.</abstract><edition>7</edition><oa>free_for_read</oa></addata></record>
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language eng ; fre ; ger
recordid cdi_epo_espacenet_EP1277148A1
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subjects CALCULATING
COMPUTING
CONVEYING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
HANDLING THIN OR FILAMENTARY MATERIAL
PACKING
PERFORMING OPERATIONS
PHYSICS
PNEUMATIC TUBE CONVEYORS
SHOP CONVEYOR SYSTEMS
STORING
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
TRANSPORT OR STORAGE DEVICES, e.g. CONVEYORS FOR LOADING ORTIPPING
TRANSPORTING
title APPARATUS, SYSTEMS AND METHODS FOR ONLINE, MULTI-PARCEL, MULTI-CARRIER, MULTI-SERVICE PARCEL RETURNS SHIPPING MANAGEMENT
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