Look-ahead method and apparatus for predictive dialing using a neural network

A predictive dialing system having a computer (10) connected to a telephone switch (17) stores a group of call records in its internal storage (12). Each call record contains a group of input parameters, including the date, the time, and one or more workload factors. Workload factors can indicate th...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
Hauptverfasser: BIGUS, JOSEPH PHILLIP, SMITH, CHARLES ERNEST, DIEDRICH, RICHARD ALAN
Format: Patent
Sprache:eng ; fre ; ger
Schlagworte:
Online-Zugang:Volltext bestellen
Tags: Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!