Method and apparatus for altering the access format of telephone calls

A telephone system and method of operation are disclosed which use a microprocessor control system (10), a speech generator (34) and speech memory (46) to automatically place calls without the need of a live operator. The telephone receives a destination telephone number and billing format information from a user. The microprocessor control system (10) alters the access format of the destination number and places the call as a direct dial telephone call. The billing format information is stored in a call record memory (11). The billing format information may later be retrieved to facilitate the billing of charges for the call to an appropriate party.