Customer life cycle early warning method and device and storage medium
The invention discloses a customer life cycle early warning method and device and a storage medium, and the method comprises the steps: dividing a time window based on customer business data, and obtaining an early warning cycle window; wherein the early warning period window comprises an observatio...
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| creator | SANG YINLING JIANG MINGRUN CUI LELE ZHANG FAN |
| description | The invention discloses a customer life cycle early warning method and device and a storage medium, and the method comprises the steps: dividing a time window based on customer business data, and obtaining an early warning cycle window; wherein the early warning period window comprises an observation period, a stable period, an interval period and a performance period; according to historical customer business data, determining a background prediction data range to obtain a customer loss probability; determining customer service feature dimensions according to the customer service data, and performing service dimension reduction screening on the service feature dimensions to determine to-be-analyzed service feature dimensions and first service feature variables corresponding to the to-be-analyzed service feature dimensions; and inputting the first business characteristic variable into a preset customer loss judgment model group to obtain a customer loss judgment result. By means of the method, the technical p |
| format | Patent |
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By means of the method, the technical p</abstract><oa>free_for_read</oa></addata></record> |
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| subjects | CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC DIGITAL DATA PROCESSING PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR |
| title | Customer life cycle early warning method and device and storage medium |
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