Data processing method and system for banking business
The invention relates to a data processing method and system for banking business. The voice data generated in the bank transaction process is acquired by the audio acquisition equipment, and the voice data is sent to the server, so that the server can perform voice detection based on the voice data...
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| creator | WANG SHENBO WANG YANAN ZHAO JING CUI CHENGWEI ZONG JIASHUANG XIN MENGYI |
| description | The invention relates to a data processing method and system for banking business. The voice data generated in the bank transaction process is acquired by the audio acquisition equipment, and the voice data is sent to the server, so that the server can perform voice detection based on the voice data so as to acquire the text data and the text label corresponding to the voice data, and the text data and the text label are sent to the display equipment; therefore, the display device can display the part, indicated by the text label in the text data, of the text label in the set style based on the text label, and the text label can indicate sensitive words appearing in the voice data or/and the improper mood part in the voice data. Therefore, the situation that the business personnel use words or tones improperly can be found in time in the transaction process, and the language and behavior of the business personnel can be supervised in time.
本发明涉及一种用于银行业务的数据处理方法及系统。本发明通过由音频采集设备获取银行交易过程中所产生的语音数据，并将语音数据给服务器，以便服务器 |
| format | Patent |
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本发明涉及一种用于银行业务的数据处理方法及系统。本发明通过由音频采集设备获取银行交易过程中所产生的语音数据，并将语音数据给服务器，以便服务器</description><language>chi ; eng</language><subject>ACOUSTICS ; CALCULATING ; COMPUTING ; COUNTING ; DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ; ELECTRIC DIGITAL DATA PROCESSING ; MUSICAL INSTRUMENTS ; PHYSICS ; SPEECH ANALYSIS OR SYNTHESIS ; SPEECH OR AUDIO CODING OR DECODING ; SPEECH OR VOICE PROCESSING ; SPEECH RECOGNITION ; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR</subject><creationdate>2024</creationdate><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktohtml>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&date=20240618&DB=EPODOC&CC=CN&NR=118211974A$$EHTML$$P50$$Gepo$$Hfree_for_read</linktohtml><link.rule.ids>230,308,780,885,25564,76547</link.rule.ids><linktorsrc>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&date=20240618&DB=EPODOC&CC=CN&NR=118211974A$$EView_record_in_European_Patent_Office$$FView_record_in_$$GEuropean_Patent_Office$$Hfree_for_read</linktorsrc></links><search><creatorcontrib>WANG SHENBO</creatorcontrib><creatorcontrib>WANG YANAN</creatorcontrib><creatorcontrib>ZHAO JING</creatorcontrib><creatorcontrib>CUI CHENGWEI</creatorcontrib><creatorcontrib>ZONG JIASHUANG</creatorcontrib><creatorcontrib>XIN MENGYI</creatorcontrib><title>Data processing method and system for banking business</title><description>The invention relates to a data processing method and system for banking business. The voice data generated in the bank transaction process is acquired by the audio acquisition equipment, and the voice data is sent to the server, so that the server can perform voice detection based on the voice data so as to acquire the text data and the text label corresponding to the voice data, and the text data and the text label are sent to the display equipment; therefore, the display device can display the part, indicated by the text label in the text data, of the text label in the set style based on the text label, and the text label can indicate sensitive words appearing in the voice data or/and the improper mood part in the voice data. Therefore, the situation that the business personnel use words or tones improperly can be found in time in the transaction process, and the language and behavior of the business personnel can be supervised in time.
本发明涉及一种用于银行业务的数据处理方法及系统。本发明通过由音频采集设备获取银行交易过程中所产生的语音数据，并将语音数据给服务器，以便服务器</description><subject>ACOUSTICS</subject><subject>CALCULATING</subject><subject>COMPUTING</subject><subject>COUNTING</subject><subject>DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES</subject><subject>ELECTRIC DIGITAL DATA PROCESSING</subject><subject>MUSICAL INSTRUMENTS</subject><subject>PHYSICS</subject><subject>SPEECH ANALYSIS OR SYNTHESIS</subject><subject>SPEECH OR AUDIO CODING OR DECODING</subject><subject>SPEECH OR VOICE PROCESSING</subject><subject>SPEECH RECOGNITION</subject><subject>SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR</subject><fulltext>true</fulltext><rsrctype>patent</rsrctype><creationdate>2024</creationdate><recordtype>patent</recordtype><sourceid>EVB</sourceid><recordid>eNrjZDBzSSxJVCgoyk9OLS7OzEtXyE0tychPUUjMS1EoriwuSc1VSMsvUkhKzMsGySaVAhUBVfIwsKYl5hSn8kJpbgZFN9cQZw_d1IL8-NTigsTk1LzUknhnP0NDCyNDQ0tzE0djYtQAAJ-ELZ4</recordid><startdate>20240618</startdate><enddate>20240618</enddate><creator>WANG SHENBO</creator><creator>WANG YANAN</creator><creator>ZHAO JING</creator><creator>CUI CHENGWEI</creator><creator>ZONG JIASHUANG</creator><creator>XIN MENGYI</creator><scope>EVB</scope></search><sort><creationdate>20240618</creationdate><title>Data processing method and system for banking business</title><author>WANG SHENBO ; WANG YANAN ; ZHAO JING ; CUI CHENGWEI ; ZONG JIASHUANG ; XIN MENGYI</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-epo_espacenet_CN118211974A3</frbrgroupid><rsrctype>patents</rsrctype><prefilter>patents</prefilter><language>chi ; eng</language><creationdate>2024</creationdate><topic>ACOUSTICS</topic><topic>CALCULATING</topic><topic>COMPUTING</topic><topic>COUNTING</topic><topic>DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES</topic><topic>ELECTRIC DIGITAL DATA PROCESSING</topic><topic>MUSICAL INSTRUMENTS</topic><topic>PHYSICS</topic><topic>SPEECH ANALYSIS OR SYNTHESIS</topic><topic>SPEECH OR AUDIO CODING OR DECODING</topic><topic>SPEECH OR VOICE PROCESSING</topic><topic>SPEECH RECOGNITION</topic><topic>SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR</topic><toplevel>online_resources</toplevel><creatorcontrib>WANG SHENBO</creatorcontrib><creatorcontrib>WANG YANAN</creatorcontrib><creatorcontrib>ZHAO JING</creatorcontrib><creatorcontrib>CUI CHENGWEI</creatorcontrib><creatorcontrib>ZONG JIASHUANG</creatorcontrib><creatorcontrib>XIN MENGYI</creatorcontrib><collection>esp@cenet</collection></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext_linktorsrc</fulltext></delivery><addata><au>WANG SHENBO</au><au>WANG YANAN</au><au>ZHAO JING</au><au>CUI CHENGWEI</au><au>ZONG JIASHUANG</au><au>XIN MENGYI</au><format>patent</format><genre>patent</genre><ristype>GEN</ristype><title>Data processing method and system for banking business</title><date>2024-06-18</date><risdate>2024</risdate><abstract>The invention relates to a data processing method and system for banking business. The voice data generated in the bank transaction process is acquired by the audio acquisition equipment, and the voice data is sent to the server, so that the server can perform voice detection based on the voice data so as to acquire the text data and the text label corresponding to the voice data, and the text data and the text label are sent to the display equipment; therefore, the display device can display the part, indicated by the text label in the text data, of the text label in the set style based on the text label, and the text label can indicate sensitive words appearing in the voice data or/and the improper mood part in the voice data. Therefore, the situation that the business personnel use words or tones improperly can be found in time in the transaction process, and the language and behavior of the business personnel can be supervised in time.
本发明涉及一种用于银行业务的数据处理方法及系统。本发明通过由音频采集设备获取银行交易过程中所产生的语音数据，并将语音数据给服务器，以便服务器</abstract><oa>free_for_read</oa></addata></record> |
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| language | chi ; eng |
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| subjects | ACOUSTICS CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC DIGITAL DATA PROCESSING MUSICAL INSTRUMENTS PHYSICS SPEECH ANALYSIS OR SYNTHESIS SPEECH OR AUDIO CODING OR DECODING SPEECH OR VOICE PROCESSING SPEECH RECOGNITION SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR |
| title | Data processing method and system for banking business |
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