NLU-based power grid intelligent voice acceptance system and method

The invention discloses an NLU-based power grid intelligent voice acceptance system and method in the technical field of power grid monitoring. The method comprises the following steps: receiving a multi-station telecommunication domain signal and converting the signal into voice call information; analyzing the voice call information into a voice call instruction through voice service; the NLU technology is utilized to realize voice call instruction recognition, and the ability of a voice assistant to intelligently understand the intention of a user is constructed; based on the voice communication instruction, related application services are called to perform task processing, a processing result is obtained, after acceptance result reply texts of different stations are organized, the reply texts are synthesized into voice through TTS, and the voice is transmitted to a corresponding telephone gateway through a voice assistant to perform reply; and storing historical session records accepted by multiple statio