Maintenance case information query method and device, electronic equipment and storage medium

The invention provides a maintenance case information query method and device, electronic equipment and a storage medium. Firstly, to-be-queried fault information is acquired; performing feature extraction on the fault information to be inquired to obtain a fault feature vector; calculating the simi...

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Hauptverfasser: WANG JIANJIAN, JIANG HUACHEN, REN JINGBIAO
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creator WANG JIANJIAN
JIANG HUACHEN
REN JINGBIAO
description The invention provides a maintenance case information query method and device, electronic equipment and a storage medium. Firstly, to-be-queried fault information is acquired; performing feature extraction on the fault information to be inquired to obtain a fault feature vector; calculating the similarity between the fault feature vector and a case fault feature vector corresponding to each piece of maintenance case information; and finally, through the similarities, selecting target maintenance case information from the maintenance case information as a query result corresponding to the to-be-queried fault information. According to the method, professional engineers do not need to carry out field services, the target maintenance case information can be determined in a query mode, then the corresponding maintenance information is found, and a user can maintain the fault equipment through the maintenance information, so that the labor cost can be greatly reduced, and the fault positioning time consumption and
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language chi ; eng
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subjects CALCULATING
COMPUTER SYSTEMS BASED ON SPECIFIC COMPUTATIONAL MODELS
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
ELECTRIC DIGITAL DATA PROCESSING
HANDLING RECORD CARRIERS
PHYSICS
PRESENTATION OF DATA
RECOGNITION OF DATA
RECORD CARRIERS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
title Maintenance case information query method and device, electronic equipment and storage medium
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