Intelligent customer service auxiliary service system and method
The invention relates to the field of intelligent customer service taking, and discloses an intelligent customer service auxiliary service system and method, and the method comprises the steps: obtaining the position information of a starting point and a terminal point through an information obtaini...
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| creator | SU LIWEI ZHOU CHUN TAN HUOCHAO LIU ZHENHUA WU SHISONG LIANG RUIYING |
| description | The invention relates to the field of intelligent customer service taking, and discloses an intelligent customer service auxiliary service system and method, and the method comprises the steps: obtaining the position information of a starting point and a terminal point through an information obtaining module; the route storage module internally comprises a database and is used for storing a traffic network map in the city, and the traffic network map at least comprises routes of all streets and roads in the city and position information of all traffic nodes in the city; and finally, the integration module is used for extracting the position information of the starting point and the ending point in the information acquisition module and comparing the position information with the traffic network map in the route storage module, so that a passing route map between the starting point and the ending point is generated, and the purpose of obtaining the destination information and the passing route is achieved. Acc |
| format | Patent |
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| subjects | CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC DIGITAL DATA PROCESSING PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR |
| title | Intelligent customer service auxiliary service system and method |
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