Method of evaluating contact center performance

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Hauptverfasser: HARMEY MARNA, SHAPIRO OWEN, CAIRNS LAURIE, SHERIDAN MICHAEL, MUELLER MARGARET
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Sprache:chi ; eng
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creator HARMEY MARNA
SHAPIRO OWEN
CAIRNS LAURIE
SHERIDAN MICHAEL
MUELLER MARGARET
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language chi ; eng
recordid cdi_epo_espacenet_CN101165718A
source esp@cenet
subjects CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
title Method of evaluating contact center performance
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