SYSTEM AND METHOD FOR GATHERING DATA RELATED TO QUALITY OF SERVICE IN A CUSTOMER SERVICE ENVIRONMENT

Systems and methods relating to gathering data which may be used to produce metrics to analyze customer quality of service. Color-plus-depth sensors are placed facing a service area where customers are located. Images and depth maps of the service area are gathered by the sensors. These data sets ar...

Ausführliche Beschreibung

Bibliographische Detailangaben

Hauptverfasser:	GURRIERI, LUIS E, LAGANIERE, ROBERT
Format:	Patent
Sprache:	eng ; fre
Schlagworte:	CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC DIGITAL DATA PROCESSING HANDLING RECORD CARRIERS IMAGE DATA PROCESSING OR GENERATION, IN GENERAL PHYSICS PRESENTATION OF DATA RECOGNITION OF DATA RECORD CARRIERS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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