METHODS AND SYSTEMS FOR LINE MANAGEMENT

Methods and systems are provided for managing one or more communications lines associated with a user of a communications network [104]. A service center [106] may receive from a user [101] line management information regarding one or more of the user~s communications lines. This line management inf...

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Bibliographische Detailangaben
Hauptverfasser: REFORMATO, JOHN R, D'SILVA, ALIN, REDING, CRAIG L, ZAFAR, SHADMAN, RAJU, SATYU, RAJAGOPALAN, MAHESH, MAJID, ZIAUDDIN
Format: Patent
Sprache:eng ; fre
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Zusammenfassung:Methods and systems are provided for managing one or more communications lines associated with a user of a communications network [104]. A service center [106] may receive from a user [101] line management information regarding one or more of the user~s communications lines. This line management information may include a request from the user to handle all calls to the communications line in a particular manner (e.g., forward all calls to a different number). This line management information may also include information regarding scheduling the handling of calls to the communications line (e.g., scheduling call forwarding) or a request to handle calls differently based on information identifying the origination of the call (e.g., caller-ID). The service center may then forward instructions to the communications network such that the components (e.g., SSP or SCP) [314] of the communications network implement the user~s modifications.