DISTRIBUTED MULTIMEDIA SOFTWARE-BASED CALL CENTER

A software-based distributed architecture allows rapid provisioning and flexible management of fault-tolerant call centers for interaction between companies' agents and outside customers via multi-media messages, using both real time and non-real time messages. The real time messages include we...

Ausführliche Beschreibung

Bibliographische Detailangaben

Hauptverfasser:	JARQUIN, ROBERT ARMANDO PORTILLO, MARGUILES, EDWIN KENNETH, ALJANE, ALI, HOLLY, GERALD AUGUSTIN JR, EZERZER, RAN, BORODOW, ELI BEN
Format:	Patent
Sprache:	eng ; fre
Schlagworte:	ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY TELEPHONIC COMMUNICATION TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
Online-Zugang:	Volltext bestellen
Tags:	Tag hinzufügen Keine Tags, Fügen Sie den ersten Tag hinzu!