Sistema e disposição interativa multilingue automatizada para executar operações financeiras

A system and method for allowing telephone-based interactive performance of financial transactions in multiple languages. The system prompts the customer of a financial institution in various languages until the customer's language and home country are identified. The system then connects the c...

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Hauptverfasser:	PHILIP C. SHINN, NIGEL PINNELL, RONALD PADALINO, ROBERT PERALTA
Format:	Patent
Sprache:	por
Schlagworte:	CALCULATING CHECKING-DEVICES COIN-FREED OR LIKE APPARATUS COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC DIGITAL DATA PROCESSING PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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creator	PHILIP C. SHINN NIGEL PINNELL RONALD PADALINO ROBERT PERALTA
description	A system and method for allowing telephone-based interactive performance of financial transactions in multiple languages. The system prompts the customer of a financial institution in various languages until the customer's language and home country are identified. The system then connects the customer telephonically with a representative who speaks the customer's language and who can authorize the transaction by accessing the customer's records. Authorization by the local representative and record keeping are also provided.
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SHINN</creatorcontrib><creatorcontrib>NIGEL PINNELL</creatorcontrib><creatorcontrib>RONALD PADALINO</creatorcontrib><creatorcontrib>ROBERT PERALTA</creatorcontrib><collection>esp@cenet</collection></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext_linktorsrc</fulltext></delivery><addata><au>PHILIP C. SHINN</au><au>NIGEL PINNELL</au><au>RONALD PADALINO</au><au>ROBERT PERALTA</au><format>patent</format><genre>patent</genre><ristype>GEN</ristype><title>Sistema e disposição interativa multilingue automatizada para executar operações financeiras</title><date>1999-07-13</date><risdate>1999</risdate><abstract>A system and method for allowing telephone-based interactive performance of financial transactions in multiple languages. The system prompts the customer of a financial institution in various languages until the customer's language and home country are identified. 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subjects	CALCULATING CHECKING-DEVICES COIN-FREED OR LIKE APPARATUS COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC DIGITAL DATA PROCESSING PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
title	Sistema e disposição interativa multilingue automatizada para executar operações financeiras
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