Method for managing an online customer request

The invention relates to a method for managing an online customer request which is made by a customer (1) when accessing a Website (3) of an offerer via the Internet (2) and by clicking on one of several selectable links for requesting product information or contact with an assistant of the offerer,...

Ausführliche Beschreibung

Bibliographische Detailangaben

Hauptverfasser:	EMANUEL KOLB, HARSH KARANDIKAR, JOEL GOODLING
Format:	Patent
Sprache:	eng
Schlagworte:	CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
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