SYSTEMS AND METHODS FOR INTELLIGENT TICKET MANAGEMENT AND RESOLUTION

Some aspects of the present disclosure are directed to computer-implemented systems and methods for efficient ticket resolution. The methods may include: receiving a request to resolve an issue; analyzing, via natural language processing, the language in the request to determine the issue to be reso...

Ausführliche Beschreibung

Bibliographische Detailangaben

Hauptverfasser:	PATZLSBERGER, Shane M, GESSLER, Damyn L, STRUNK, Shane W, DAKE, Joel E, WELLMANN, Benjamin
Format:	Patent
Sprache:	eng
Schlagworte:	CALCULATING COMPUTER SYSTEMS BASED ON SPECIFIC COMPUTATIONAL MODELS COMPUTING COUNTING PHYSICS
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