APPARATUS, SYSTEM AND METHOD FOR DISPUTE RESOLUTION, REGULATION COMPLIANCE AND QUALITY MANAGEMENT IN FINANCIAL INSTITUTIONS

An apparatus, system and method for multimedia capturing, logging and retrieval are disclosed. The apparatus provides time synchronized voice and data interactions capturing and logging, secured playback and retrieval functionality for dispute resolution, for detecting negative and positive conduct,...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: SHAI SHERMISTER, MOTTI NISANI, ROY ADAR
Format: Patent
Sprache:eng
Schlagworte:
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